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9 / 10 Guest Rating

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

Crta Federal Chetumal-Puerto Juarez, Km. 259-100 Predio 1, Kantenah, QROO, 77710, Kantenah, MX

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive - main view

About the Property

Luxurious Spa and Private Beach
Indulge in massages at the spa and unwind at the private beach after a refreshing dip in one of six outdoor pools.

All-Inclusive Dining and Beverage Experience
Enjoy meals and drinks at 15 restaurants and 23 bars, including swim-up bars and beach bars. Complimentary full breakfast and 24-hour room service available.

Elegant Accommodations and Exciting Entertainment
Stay in uniquely decorated rooms with private spa tubs and Smart TVs. Take advantage of amenities like business center, express check-in, and evening reception.

Plan your ultimate getaway at Family Selection At Grand Palladium Kantenah Resort & Spa, where luxury meets comfort and entertainment awaits.

Facilities & Amenities

Free breakfast
Full-service spa
Front entrance ramp
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) - Photo 1
Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) - Photo 2
Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) - Photo 3
Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) - Photo 4
Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) - Photo 5
Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) - Photo 6
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Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)

1 King Bed and 1 Double Sofa Bed400-sq-foot individually decorated room, furnished balcony with garden views Relax - Indoor private hot tubInternet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - Smart television with cable channelsFood & Drink - Espresso maker, free minibar items, and 24-hour room serviceSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, jetted bathtub, and rainfall showerheadPractical - Free long-distance calls, safe, and iron/ironing board; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Wheelchair accessibleNon-SmokingRoom/bed type depends on availability at check-in

37 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerBathrobe

Family Selection Junior Suite Garden View (up To 2 Kids Free Under 17years)

Non-refundable
All Inclusive
20% OFF$810.07

$648.06

Includes taxes & fees
Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) - Photo 1
Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) - Photo 2
Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) - Photo 3
Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) - Photo 4
Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) - Photo 5
Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) - Photo 6
Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) - Photo 7
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Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years)

2 Double Beds and 1 Double Sofa Bed400-sq-foot individually decorated room, located on the ground floor, furnished balcony with garden viewsRelax - Private pool and indoor private hot tubInternet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - Smart television with cable channelsFood & Drink - Espresso maker, free minibar items, and 24-hour room serviceSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, jetted bathtub, and rainfall showerheadPractical - Free long-distance calls, safe, and iron/ironing board; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Smooth flooring in roomNon-SmokingRoom/bed type depends on availability at check-in

37 m2
Sleeps 4
2 Double bed (131-150 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerBathrobe

Family Selection Junior Suite Swim-up (up To 2 Kids Free Under 17 Years)

Non-refundable
All Inclusive
20% OFF$927.8

$742.24

Includes taxes & fees
Junior Suite Garden View - Photo 1
Junior Suite Garden View - Photo 2
Junior Suite Garden View - Photo 3
Junior Suite Garden View - Photo 4
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Junior Suite Garden View

Guests will have a special experience as this family room offers a hot tub and a spa bath. This air-conditioned family room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views.

37 sqm
Sleeps 4
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
2 Double bed (131-150 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Junior Suite Garden View

Non-refundable
All Inclusive
20% OFF$887.4

$709.92

Includes taxes & fees

Guest Reviews

9
Exceptional145 verified reviews
AI Summary

Guests highly rate the family-friendly and frequently praise the great staff.

Categories

Cleanliness8.9
Service9.9
Location9.4
Room Quality8.8
Amenities9.4
Value for Money8.3
Food and Beverage7.9
Overall Experience9.4

Select topics to read reviews

M
Michael
Verified booking
family
Standard Room
Stayed in Mar 22, 2025

"Exceptional"

10.0

Everything was great

Helpful?
A
Adrianne
Verified booking
family
Standard Room
Stayed in Mar 21, 2025

"Exceptional"

10.0

Beautiful property, spotless rooms and common areas. Excellent friendly service, great variety of nightly entertainment

Helpful?
I
Ian
Verified booking
family
Standard Room
Stayed in Mar 20, 2025

"Exceptional"

10.0

Very accommodating. Villa 40 is a must and the butlers, Emmanuel and Luis, are amazing. Great resort, with great people, making great memories.

Helpful?
D
Dennis
Verified booking
family
Standard Room
Stayed in Mar 19, 2025

"Excellent"

8.0

The resort is absolutely beautiful! The beach was so amazing. Pools were great too. Food was decent. Hard to get dinner reservations to the restaurants and service was slow. Rooms were always clean and well stocked. We had a butler we could text any time and they would be so helpful. Overall, great trip

Helpful?
L
Lety
Verified booking
family
Standard Room
Stayed in Mar 18, 2025

"Exceptional"

10.0

Very beautiful resort would definitely recommend

Helpful?
M
MIREN
Verified booking
family
Standard Room
Stayed in Mar 18, 2025

"Exceptional"

10.0

We love coming to the Riviera Maya, but we have never been before to this resort. We stated at FS at Kantenah w two kids ages 9 and 5. We stayed at building 50 and loved the location. Close to the beach and across the FS pool and buffets The resort is stunning. Located within the jungle and mangroves, wildlife is everywhere, and our kids loooved it. We counted over 100 iguanas, saw a snake, agoutis, coatis and a basilisk lizard. Service is just out of this world, everywhere. From the people taking care of the grounds to the Buttler team. Daniela, Guillermo and Rogelio made our stay the most special. They were so helpful. Our kids got sick and helped us get the dr to the room, let us know when medication was ready, make sure that we had all we needed in the room all the time, informed us about the entertainment every day and surprised our kids with spectacular balloon art one night when we came back to the room. Lizbeth at the FS pool is the kindest, hard working and attentive waitress. Always making sure people were happy and served. Our days in the pool were always brightened by her service. Fernanda the FS manager is a star. Always checking around, making sure all is going well, helping tidy the areas, talking to customers, really made a difference to see a Manager so involved and caring. Room was perfect. So clean. After this, it will be hard to match. Absolutely a great week.

Helpful?
C
Corey
Verified booking
Standard Room
Stayed in Mar 17, 2025

"Exceptional"

10.0

The staff was nice.

Helpful?
R
Reece John
Verified booking
family_with_children
Standard Room
Stayed in Mar 17, 2025

"Exceptional"

10.0

The family Selection beach is awesome, hammocks, cabanas and loungers everywhere. Water was perfect turquoise blue 👌

Helpful?
T
Tyra
Verified booking
family
Standard Room
Stayed in Mar 13, 2025

"Excellent"

8.0

Great view, walking distance to the beach, great service. Abraham, our butler, was great. Very attentive and took care of the little details so I could relax. My only feedback was the ants in our room ruined room service and the buffets during the day weren’t great.

Helpful?
J
Justin S
Verified booking
family_with_children
Standard Room
Stayed in Mar 13, 2025

"Exceptional"

10.0

We had an amazing week for family vacation!! Great amenities, staff was super friendly, great service and even better service from our butler Mr. Abraham!! He paid attention to small details and made our trip a very memorable one!

Helpful?
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