Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

Our family stayed at Grand Palladium Family Selection this April. The properties, rooms and amenities were absolutely beautiful. The concierge was very friendly and ensured we had dinner reservations and any room requirements (towels, soap, water, etc) The beach was beautiful (even though it was sargassum season) and the pools were lovely. The resort staff were very accommodating and a pleasure to interact with daily. We loved that it was built around the jungle and all the animals were comfortable with human presence. Entertainment was great for families and we liked that there was something for adults here and there. If you are looking to unwind, relax and have some fun - this is the resort for you!

Property is huge! There are transportation drivers everywhere who will take you wherever you want to go.

Family Selection provided top bar drinks. Access to a couple of additional restaurants.

Evething was more than excellent! Travel with Expedia as our travel agency is the best of the best. We got VIP treatment everywhere we go

We have visited several all inclusive resorts in Cancun and Riviera Maya. This resort is huge! Lots of walking to get to different places but a very well landscaped property. Perfect for families with small to teenage kiddos. Butlers were helpful with scheduling dinner reservations, but preferred to use whatsapp. Never really saw the Butlers during our stay. Food at the buffet was excellent. The Sushi and Brazilian restaurants were the best! The others were mediocre. Evening activities were a little cheesy. Awesome pools but very deep. Saving chairs at the pool became its own sport! Have to get up early to get a spot and be sure to leave some personal items as people had their spots taken multiple times. Beaches were full of seaweed but apparently this is seasonal from March-July which was a bummer. Overall wonderful stay.

The resort is beautiful. The Nest restaurant has great food and service and kids club right inside of it which is a great idea. The family selection pool always has loungers available and has a great entertainment for kids and service. The rooms are modern and clean and butlers are super helpful. The beach is not great because of sargassum but it's a problem for this whole area

Nice resort, good food and nice pleasant butlers Emmanuel and Loius. It was nice vacation if you get family selection. Don't go to the membership sale travel club. They try to sell useless membership. Just a waste of time.

Fantastic resort. Had an amazing time. The resort was super clean. The staff were friendly and helpful. Few too many people leaving towels on the loungers at the Colonial pool. Very hard to get a spot unless you were there super early. The staff should be removing them. Other than that it was amazing. Can’t wait to come back!!

First of all, when we registered, they charged us ten dollars as tax, which we paid, but the employees couldn't do it properly. We tried to use our bank card several times and the transaction was canceled, and we tried to use our card again. Two days after our stay, they called our room and said that the money had not been withdrawn from our account and that we had to come to the hotel again to pay. We went to pay again, but they said that we would come in the afternoon to pay. Our minds were all occupied with this issue and I didn't feel good. As for the restaurant, first of all, the food plates were clearly not washed properly, and in the chicken and meat section, I asked for a second serving of chicken, and the server served me the chicken with such dissatisfaction and reluctance that I never went there again, even though the amount was very small. At first, I suggested that I could serve the chicken myself, but the server didn't allow it.

Best place in the world.