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7 / 10 Guest Rating

The Sens Riviera By Oasis

Km 252 Carret. Chetumal - Pto. Juárez, Akumal, QROO, 77780, Akumal, MX

The Sens Riviera By Oasis - main view

About the Property

Indulge in a luxurious escape at The Sens Tulum Riviera By Oasis, where paradise meets comfort.

Unwind at the Spa: Experience ultimate relaxation at our tranquil spa, offering rejuvenating massages, invigorating body treatments, and refreshing facials designed to pamper your senses.

Dine in Style: Savor delectable flavors at our 8 on-site restaurants and casual café. From beach bars to swim-up bars and poolside retreats, your culinary desires are effortlessly catered to.

Room Comforts Galore: Stay in one of our 132 beautifully appointed rooms, featuring air-conditioning, complimentary minibars, and flat-screen TVs. Enjoy the ease of complimentary Wi-Fi and daily housekeeping, ensuring the perfect home away from home.

Your blissful getaway at The Sens Tulum Riviera By Oasis awaits—book your stay today!

Facilities & Amenities

Full-service spa
Nature reserve
Proposal/romance packages available
Parasailing nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Gift shops or newsstand

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7
Very Good82 verified reviews
AI Summary

Guests highly rate the excellent location / sea view with good snorkeling opportunities and frequently praise the modern, clean and comfortable rooms with good air conditioning.

Categories

Cleanliness7.5
Service6.5
Location8.5
Room Quality7.5
Amenities7.0
Value for Money7.0
Food and Beverage6.0
Overall Experience6.0

Select topics to read reviews

L
LUIS
Verified booking
friends
Standard Room
Stayed in Apr 15, 2024

"Exceptional"

10.0

Staff is good , food good , building need attention in public areas , floors need a pressure washer. Some areas need to paint . Location is very good but need ATTENTION!

Helpful?
S
SimonemxMX
Verified booking
family with young children
Standard Room
Stayed in Apr 9, 2024

"No coment"

6.0

La playa

Decadente

Helpful?
R
ReginausUS
Verified booking
solo traveller
Standard Room
Stayed in Apr 7, 2024

"Enjoyed it"

10.0

Right on the beach.

Plunge pool cold and glass foggy

Helpful?
M
ManuelusUS
Verified booking
young couple
Standard Room
Stayed in Mar 23, 2024

"Very good"

8.0
Helpful?
K
KyliausUS
Verified booking
young couple
Standard Room
Stayed in Mar 20, 2024

"I would not stay there again."

6.0

When we finally got the room we had booked online, the room was fine. It took 3 different room to get the one we booked.

It took 3 tries to get the room we booked. The facility needs up dated. The pools need resurfaced. The food was mediocore. The beach was covered in seaweed,

Helpful?
N
NoahmxMX
Verified booking
young couple
Standard Room
Stayed in Mar 18, 2024

"Very poor"

2.0
Helpful?
F
FelixdeDE
Verified booking
young couple
Standard Room
Stayed in Mar 1, 2024

"Not worth the price"

5.0

Nice Beach, good for snorkeling. Most of the stuff are very friendly and nice.

Room was very run-down and in need of renovation. The room could be also a bit cleaner. The food is not worthy of a 5-star hotel. We would not book this hotel again, the price-performance ratio was not right in our opinion.

Helpful?
J
JanislvLV
Verified booking
young couple
Standard Room
Stayed in Feb 29, 2024

"Pleasant"

6.0
Helpful?
E
Erica
Verified booking
Standard Room
Stayed in Feb 27, 2024

"Exceptional"

10.0

Beautiful and friendly staff

Helpful?
C
CharlotteusUS
Verified booking
solo traveller
Standard Room
Stayed in Feb 25, 2024

"Buyer beware, I would not recommend this tired resort."

1.0

The location should have provided a lovely experience, but as I found out, location is sometimes not everything.

This property is dated and crumbling due to deferred maintenance everywhere. The sewer gas emitting from the drain of the old jacuzzi tub in my deluxe room was so intolerable that I had to stuff a towel over the closed drain and still had to run the ac constantly just to sleep as there were no windows that could open to clear the odor. The wait staff was inadequate to serve guests properly but did what they could. Most looked unhappy, except the many concierges who were all trying to sell me a “membership”. The few worn out beach towels were gone by 8am, and the lounge cushions were dirty. The main beachside shower and faucet for cleaning feet was inoperable and no alternative such as a bucket was provided. This property was sold as an all inclusive, but the buffet focused on cheap, poorly prepared offerings and not all restaurants were open the weekend I was there during high season. The pool side a la carte restaurant served me beer in a broken glass on a filthy placemat. After 40 minutes wait time I still had not received my salad. Not how I wanted to spend my vacation.

Helpful?
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