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7 / 10 Guest Rating

The Sens Riviera By Oasis

Km 252 Carret. Chetumal - Pto. Juárez, Akumal, QROO, 77780, Akumal, MX

The Sens Riviera By Oasis - main view

About the Property

Indulge in a luxurious escape at The Sens Tulum Riviera By Oasis, where paradise meets comfort.

Unwind at the Spa: Experience ultimate relaxation at our tranquil spa, offering rejuvenating massages, invigorating body treatments, and refreshing facials designed to pamper your senses.

Dine in Style: Savor delectable flavors at our 8 on-site restaurants and casual café. From beach bars to swim-up bars and poolside retreats, your culinary desires are effortlessly catered to.

Room Comforts Galore: Stay in one of our 132 beautifully appointed rooms, featuring air-conditioning, complimentary minibars, and flat-screen TVs. Enjoy the ease of complimentary Wi-Fi and daily housekeeping, ensuring the perfect home away from home.

Your blissful getaway at The Sens Tulum Riviera By Oasis awaits—book your stay today!

Facilities & Amenities

Full-service spa
Nature reserve
Proposal/romance packages available
Parasailing nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Gift shops or newsstand

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7
Very Good82 verified reviews
AI Summary

Guests highly rate the excellent location / sea view with good snorkeling opportunities and frequently praise the modern, clean and comfortable rooms with good air conditioning.

Categories

Cleanliness7.5
Service6.5
Location8.5
Room Quality7.5
Amenities7.0
Value for Money7.0
Food and Beverage6.0
Overall Experience6.0

Select topics to read reviews

E
Eduardo
Verified booking
partner
Standard Room
Stayed in May 26, 2024

"Good"

4.0

Rude staff for the most part

Helpful?
M
Martina
Verified booking
family
Standard Room
Stayed in May 24, 2024

"Excellent"

8.0

N/A

Helpful?
D
Darren
Verified booking
partner
Standard Room
Stayed in May 24, 2024

"Exceptional"

10.0

The location of the property is amazing, the staff is very friendly, and the dinner options were excellent. I would highly recommend this all inclusive.

Helpful?
C
CorDarryl R
Verified booking
partner
Standard Room
Stayed in May 19, 2024

"Good"

6.0

I recommend property upgrades.

Helpful?
P
Pernell
Verified booking
partner
Standard Room
Stayed in May 19, 2024

"Good"

2.0

When I booked, I the pictures had me. I was like this is a nice resort, upon my arrival. The room that I selected I was told they don’t have it, and I will receive something similar. The food was very atrocious. It tasted like everything they used was a substitute of a generic brand. The property was poorly maintained. The pools had paint chipping spots, and rust all along it. In addition, the room vents were very dirty, and had an “old, moldy smell to it”. You can tell the rooms were poorly painted. The only thing updated was the lobby of this resort. Overall, I want my money back for this travesty of a resort.

Helpful?
S
Selma
Verified booking
Standard Room
Stayed in May 9, 2024

"Lovely oceanfront property "

10.0

We enjoyed our oceanfront view room and the facilities. Plenty of eating and drinking choices. Not far you can go on paddle boards or kayaks but that’s ok. Good snorkelling. Enough pools so that it never feels too crowded.

Helpful?
A
Ariel
Verified booking
Standard Room
Stayed in May 6, 2024

"Exceptional"

10.0

When I arrived it was not the suite I ordered. The next day I received the suite. The food is good, the service is excellent and the location is perfect with a beautiful beach

Helpful?
P
Precious
Verified booking
friends
Standard Room
Stayed in Apr 29, 2024

"Excellent"

8.0

The resort was really beautiful. The staff are really nice. The only issue I had was I got bit by something on the bed like I have like 10 to 12 big lumps on my hands and we noticed every time we close our room door when we’re leaving when we come back, it smells like poop. My vices don’t stay on the first floor maybe go up but overall the resort is really nice and also it’s far away from a lot of things and they don’t suggest or have any package deal to take you anywhere.

Helpful?
A
Ashley
Verified booking
partner
Standard Room
Stayed in Apr 18, 2024

"Good"

2.0

I was put in the wrong room and was told this was all they had, and ruined the start of our trip. Facility had no welcome berates or snacks. All inclusive but the bartender upstairs only made lemon drop martinis. Definitely feel as if this is a scam after the experience I had.

Helpful?
G
Gregory
Verified booking
Standard Room
Stayed in Apr 17, 2024

"Exceptional"

10.0

Great customer service and great job.

Helpful?