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9.6 / 10 Guest Rating

Hotel Milam, Michelin Key winner

Calle 10 Sur, La Veleta, Tulum, QROO, 77765, Tulum, MX

Hotel Milam, Michelin Key winner - main view

About the Property

Luxurious Spa Retreat
Indulge in massages, body treatments, and facials at our spa. Relax by the outdoor pool or explore the area with bicycles for rent. Enjoy complimentary Wi-Fi and beach shuttle services.

Dining and Drinks
Savor a meal at MILAM, our Michelin Key-winning restaurant. Unwind with a drink at the poolside bar or one of our two bars/lounges. Don't miss the cooked-to-order breakfasts available daily.

Comfortable Accommodations
With 36 air-conditioned rooms featuring private pools, make yourself at home with free Wi-Fi and daily housekeeping. Additional amenities include luggage storage and laundry facilities.

Book Hotel Milam now for a rejuvenating stay in Tulum!

Facilities & Amenities

Full-service spa
Proposal/romance packages available
Free WiFi
Luggage storage
Designated smoking area
Wheelchair accessible
Breakfast available (surcharge)
Front desk (limited hours)
Full-service spa
Pool umbrellas

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 8:00 AM to 11:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 17 years old and younger are not permitted at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.6
Exceptional92 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the beautiful scenery.

Categories

Cleanliness9.1
Service10.0
Location9.1
Room Quality10.0
Amenities10.0
Value for Money9.6
Food and Beverage9.1
Overall Experience10.0

Select topics to read reviews

S
Sherya
Verified booking
friends
Standard Room
Stayed in Sep 9, 2025

"Exceptional"

10.0

Everything was beautiful! The staff was friendly, food was tasty and the room was amazing !

Helpful?
S
Samuel
Verified booking
family
Standard Room
Stayed in Sep 6, 2025

"Exceptional"

10.0

Everything about this property is beautiful

Helpful?
C
Cassey
Verified booking
partner
Standard Room
Stayed in Sep 4, 2025

"Exceptional"

10.0

I love loved my stay here! Everyone was so welcoming from the moment my spouse and I arrived we had VIP treatment. Jay was so accommodating and helpful with booking transportation and making reservations! Room service was amazing and quick as well! I love enjoying the bar and the service was excellent. I definitely recommend couples and solo travelers! You will not be disappointed. Friend groups and families as well! I only stayed 3 nights but this is a place I would visit again!

Helpful?
A
Alesha
Verified booking
family
Standard Room
Stayed in Aug 27, 2025

"Exceptional"

10.0

Wish I would’ve stayed longer! I only wish my room pool was heated. It was really cold. Everything else was AMAZING!

Helpful?
M
Mackenzie
Verified booking
partner
Standard Room
Stayed in Aug 23, 2025

"Exceptional"

10.0

BEAUTIFUL!!

Helpful?
W
William
Verified booking
Standard Room
Stayed in Aug 21, 2025

"Exceptional"

10.0

Best stay ever

Helpful?
M
Mary
Verified booking
friends
Standard Room
Stayed in Aug 18, 2025

"Exceptional"

10.0

Came here as a group of 5 girls. We had so much fun. Will definitely be back and highly recommend!

Helpful?
M
Marquita
Verified booking
partner
Standard Room
Stayed in Aug 16, 2025

"Exceptional"

10.0

This is hotel is beautiful and healing at the same time. The food was amazing, the drinks were on point, and the staff were GREAT! There’s only a few things I’ll like them to consider adjusting. The pool inside of the room should be heated, and the outdoors shower door should be concealed a lot better to prevent outside bugs from coming in. Outside of that, everything else is on point.

Helpful?
S
Samuel
Verified booking
partner
Standard Room
Stayed in Aug 13, 2025

"Exceptional"

10.0

This hotel is magnificent. So clean and well maintained. The room was extraordinary. Never experienced a hotel room with a pool in it. The bar tender Thomas has experience with making good drinks. The restaurant Samsara was great. The food options were excellent and the service was very good. Their coffee every morning was amazing. I love the long pool that stretches from the front to the back of the hotel. Pool guy maintained the pool clean from leaves and bugs. They all have a spa, yoga, ice bath, and sound healing on site.

Helpful?
C
Cassey
Verified booking
Standard Room
Stayed in Aug 2, 2025

"Good"

6.0

The hotel aesthetic definitely exceeded my expectations , hotel Milam is beautiful however the food at the restaurant was not tasty and also i recommend using transportation from the airport rather the hotel because to go there it was $45… when we asking for airport drop off when our stay was over the driver tried to charge us $190 . So be very mindful of transportation from them

Helpful?
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