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9.6 / 10 Guest Rating

Hotel Milam, Michelin Key winner

Calle 10 Sur, La Veleta, Tulum, QROO, 77765, Tulum, MX

Hotel Milam, Michelin Key winner - main view

About the Property

Luxurious Spa Retreat
Indulge in massages, body treatments, and facials at our spa. Relax by the outdoor pool or explore the area with bicycles for rent. Enjoy complimentary Wi-Fi and beach shuttle services.

Dining and Drinks
Savor a meal at MILAM, our Michelin Key-winning restaurant. Unwind with a drink at the poolside bar or one of our two bars/lounges. Don't miss the cooked-to-order breakfasts available daily.

Comfortable Accommodations
With 36 air-conditioned rooms featuring private pools, make yourself at home with free Wi-Fi and daily housekeeping. Additional amenities include luggage storage and laundry facilities.

Book Hotel Milam now for a rejuvenating stay in Tulum!

Facilities & Amenities

Full-service spa
Proposal/romance packages available
Free WiFi
Luggage storage
Designated smoking area
Wheelchair accessible
Breakfast available (surcharge)
Front desk (limited hours)
Full-service spa
Pool umbrellas

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 8:00 AM to 11:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 17 years old and younger are not permitted at this property.

Check Room Availability

1 night · 2 adults

Available Rooms

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Grand Room

1 King Bed645-sq-foot room with garden views Layout - Bedroom and living roomRelax - Private poolInternet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled waterSleep - Premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Iron/ironing board and wardrobe or closetComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableSmoking And Non-Smoking

59 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerAir conditioningHair dryerBathrobe

Deluxe Villa

Non-refundable
Room Only
20% OFF$675.88

$540.7

Includes taxes & fees

Guest Reviews

9.6
Exceptional92 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the beautiful scenery.

Categories

Cleanliness9.1
Service10.0
Location9.1
Room Quality10.0
Amenities10.0
Value for Money9.6
Food and Beverage9.1
Overall Experience10.0

Select topics to read reviews

S
Susan
Verified booking
partner
Standard Room
Stayed in Jul 30, 2025

"Exceptional"

10.0

One of the best hotels I’ve stayed in Tulum. Very clean and spacious. Staff is incredible and super accommodating. I will recommend place to friends and family

Helpful?
K
King
Verified booking
Standard Room
Stayed in Jul 29, 2025

"Exceptional"

10.0

Great scenery

Helpful?
V
Vanessa
Verified booking
Standard Room
Stayed in Jul 28, 2025

"Exceptional"

10.0

Excellent hotel, great luxury vibes

Helpful?
L
Lorenis
Verified booking
partner
Standard Room
Stayed in Jul 26, 2025

"Exceptional"

10.0

Excellent luxury experience. We loved to soend our honeymoon at Milam. We would definitely come back in the future

Helpful?
L
Luis A
Verified booking
partner
Standard Room
Stayed in Jul 23, 2025

"Exceptional"

10.0

Hotel was absolutely stunning! The pool in the room was a nice touch and very unique .

Helpful?
R
Ryied
Verified booking
Standard Room
Stayed in Jul 19, 2025

"Exceptional"

10.0

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Helpful?
E
Emery E
Verified booking
family
Standard Room
Stayed in Jul 16, 2025

"Exceptional"

10.0

Very nice and clean hotel.

Helpful?
E
Elie
Verified booking
partner
Standard Room
Stayed in Jul 11, 2025

"Exceptional"

10.0

Beautiful and Peaceful Stay at the Hotel Milam me and my wife had a wonderful experience at the hotel Milam in Mexico. Everyone was super friendly and welcoming. The place was very clean-housekeeping came every to tidy the room and make the bed. we'd come back to a fresh, comfortable space, and later someone would even stop by to ask if we wanted the bed adjusted for extra comfort. it's peaceful, quiet spot - perfect for a romantic gateway or just relaxing in calm environment with no noise or crowds. we highly recommend it if you looking to unwind. Just a couple of tips: bring mosquito spay if you plan to sit outside, and be aware that the road leading to the hotel isn't in the best condition. But once you're there, everything else is excellent!

Helpful?
A
Alejandro
Verified booking
family
Standard Room
Stayed in Jun 25, 2025

"Exceptional"

10.0

Ara, the hotel concierge, made our stay truly special. She reached out before our arrival to see how she could assist, which was greatly appreciated. We were celebrating my wife’s birthday, and Ara helped surprise her with beautiful decorations, flowers, and a cake delivered to our room. She also recommended and reserved an excellent restaurant for the occasion. When my daughter-in-law fell ill, Ara promptly arranged for a doctor to visit our room—thanks to her, she recovered quickly and didn’t miss a moment of the trip. Ara’s care and attention went above and beyond—we can’t thank her enough for making our stay such a wonderful experience. We stayed in the Premium Room, which was ideal for our family. It had four bedrooms and a detached common area with a kitchen and living room—perfect for spending time together comfortably.

Helpful?
C
Christina
Verified booking
partner
Standard Room
Stayed in Jun 23, 2025

"Exceptional"

10.0

I had a wonderful stay at hotel Milam! The food was delicious the staff were very pleasant and it was such a peaceful environment that we didn’t even need to go to the beach. I’d definitely revisit in the future. Also shoutout to Jay at the front desk his customer service was superb!

Helpful?