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9.6 / 10 Guest Rating

Hotel Milam, Michelin Key winner

Calle 10 Sur, La Veleta, Tulum, QROO, 77765, Tulum, MX

Hotel Milam, Michelin Key winner - main view

About the Property

Luxurious Spa Retreat
Indulge in massages, body treatments, and facials at our spa. Relax by the outdoor pool or explore the area with bicycles for rent. Enjoy complimentary Wi-Fi and beach shuttle services.

Dining and Drinks
Savor a meal at MILAM, our Michelin Key-winning restaurant. Unwind with a drink at the poolside bar or one of our two bars/lounges. Don't miss the cooked-to-order breakfasts available daily.

Comfortable Accommodations
With 36 air-conditioned rooms featuring private pools, make yourself at home with free Wi-Fi and daily housekeeping. Additional amenities include luggage storage and laundry facilities.

Book Hotel Milam now for a rejuvenating stay in Tulum!

Facilities & Amenities

Full-service spa
Proposal/romance packages available
Free WiFi
Luggage storage
Designated smoking area
Wheelchair accessible
Breakfast available (surcharge)
Front desk (limited hours)
Full-service spa
Pool umbrellas

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 8:00 AM to 11:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 17 years old and younger are not permitted at this property.

Check Room Availability

1 night · 2 adults

Available Rooms

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Grand Room

1 King Bed645-sq-foot room with garden views Layout - Bedroom and living roomRelax - Private poolInternet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled waterSleep - Premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Iron/ironing board and wardrobe or closetComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableSmoking And Non-Smoking

59 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerAir conditioningHair dryerBathrobe

Deluxe Villa

Non-refundable
Room Only
20% OFF$675.88

$540.7

Includes taxes & fees

Guest Reviews

9.6
Exceptional92 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the beautiful scenery.

Categories

Cleanliness9.1
Service10.0
Location9.1
Room Quality10.0
Amenities10.0
Value for Money9.6
Food and Beverage9.1
Overall Experience10.0

Select topics to read reviews

J
Julie
Verified booking
Standard Room
Stayed in Jun 16, 2025

"Exceptional"

10.0

A beautiful property with attentive and friendly staff! The restaurant food was amazing!!

Helpful?
Q
Quianna
Verified booking
partner
Standard Room
Stayed in Jun 14, 2025

"Exceptional"

10.0

My husband and I went to relax and enjoy his birthday! The hotel was amazing!

Helpful?
S
Stephenie
Verified booking
partner
Standard Room
Stayed in Jun 14, 2025

"Exceptional"

10.0

Property look exactly like website. Staff were welcoming and helpful. Jay and Hy-me (please forgive me if the spelling is incorrect) were exceptional and took care of our needs. Great quiet couples getaway will definitely return.

Helpful?
K
Kimberly
Verified booking
Standard Room
Stayed in Jun 4, 2025

"Exceptional"

10.0

Absolutely stunning !

Helpful?
E
Elvis
Verified booking
partner
Standard Room
Stayed in May 16, 2025

"Exceptional"

10.0

Excellent customer service and very Clean rooms. Exceptional service everybody was so nice they mad my stay very comfortable. I highly recommend.

Helpful?
M
Mary
Verified booking
Standard Room
Stayed in May 14, 2025

"A Gem"

10.0

I can’t say enough great things about my 6 days at Hotel Milam. I stayed in one of the private residences with friends. It was the perfect combination of privacy and top notch attentiveness from the wonderful staff. The rooms and grounds were very clean. The food was wonderful. We rarely felt like leaving the hotel. The vibe is serene and not crowded. I wouldn’t suggest it if you are looking for a loud party scene. It is a bit off the beaten path so taxis are a must. If you are looking to relax, eat great food, enjoy the spa, and appreciate an attentive staff then you won’t regret staying here.

Helpful?
K
Khalia
Verified booking
Standard Room
Stayed in May 9, 2025

"Exceptional"

10.0

You will not be disappointed!

Helpful?
C
Carolyn
Verified booking
friends
Standard Room
Stayed in May 9, 2025

"Exceptional"

10.0

Our group of 5 girls loved hotel, it was close to everything, 10 min drive to downtown and 15 mins to the beach. We had private transportation for our whole trip so it is convenient. The hotel is really nice, it has the Tulum jungle vibe. We got the 4 bedroom villas and loved it. Front desk was very helpful ans responsive thru WhatsApp when we needed something. We would definitely come back and stay here again.

Helpful?
A
Aliss
Verified booking
friends
Standard Room
Stayed in May 6, 2025

"Exceptional"

10.0

We had SUCH. Great time at this hotel. The service was fantastic, the front desk was always a WhatsApp away and worked so hard to make our trip unforgettable. We had so many great meals at the restaurant with fantastic drinks and every server was sweet and friendly. Will definitely recommend to anyone considering coming to tulum for a healing getaway.

Helpful?
D
Derrick
Verified booking
partner
Standard Room
Stayed in May 5, 2025

"Exceptional"

10.0

N/A

Helpful?
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