Xambé

The room itself was great - very big with a lot of natural light and comfortable super king bed. Pool on the roof was also very nice and modern. Staff on reception were friendly. Decent value for money.

The location isn’t amazing. Aldea Zama is an up and coming area with a lot of construction currently. We came in May so it also felt like a bit of a ghost town. Definitely need your own car otherwise would be tedious. A few issues with the room. Firstly there was a thin door separating us from the guests in the next room. So we could hear their conversations. Secondly just understand this isn’t really a hotel. No turn down service (this was extra), or rubbish clearance. Also no bin…. Why? Laundry was free, but you had to do it yourself…

Super modernes hotel. Leider nicht so sauber. Dafür das es er 2 Jahre alt ist, bedarf es einiges a Instandhaltung

La estadia de mi pareja y yo fue muy bonita. Todos son super amables, tuvimos problemas con laa reservaciones en otros lugares y ellos nos ayudaron en todo momento. Hicieron que nuestra estadia en Tulum fuera super agradable. Todos siempre nos dieron recomendaciones de lugares que visitar. Mi esposo y yo esperamos volver pronto.

This was our second trip to Tulum Mexico which we absolutely love! We decided to stay in the Aldea Zama area bc we loved the proximity to both the beach (hotel zone) and also the city center. Xambe was amazing! From the moment we arrived we were greeted and welcomed like family. The hotel and most in the area are designed as apartment style with full kitchens. Our intent was to utilize this feature however the LOCAL restaurants were just too good to pass up tacos for breakfast! Lol!! The rooftop infinity edge pool is gorgeous and quiet. It was basically our own private retreat. We absolutely will be back to Xambe and have already recommended to friends.

Muy bueno

Excelente opción para llegar, descansar y disfrutar de Tulum

Over all stay was good but couldve been better if they werent having constant water issues. Literally 4/5 nights we stayed, we had water issues, as in no water. Poor pressure etc. Staff were very sweet and respectful. Interiors were beautiful and modern artsy, Place was clean. Rooftop and pool were gorgeous. Neighborhood was mostly quiet and safe. I appreciated the Free laundry room, just bring detergent. There was an Ice machine room with filtered water. Poor internet connection in rooms were a tad annoying as well. Will stay again if they have those two issues sorted.

The property itself is absolutely beautiful, and the staff at the front desk were incredibly kind and welcoming, which we really appreciated. The location and overall atmosphere had so much potential for a great stay. However, the cleanliness was a major issue. There were ants everywhere, dirt all over the floor, and spider webs in multiple areas, which made it feel like the room hadn’t been properly cleaned in a while. It was disappointing because with better housekeeping, this place could be amazing. If management improves the cleaning standards, Xambe Hotel could be a great place to stay. Until then, I’d hesitate to recommend it.