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8.5 / 10 Guest Rating

Xambé

Aldea Zama, Tulum, mx

Xambé - main view

About the Property

Luxurious Accommodation in Tulum

Convenient Location: Situated just a short distance from Tulum's key attractions, Xambé offers easy access to the city's hotspots like the Tulum Archeological Site and Parque Nacional Tulum.

Modern Amenities: Enjoy a comfortable stay with air-conditioned rooms, free private parking, and complimentary WiFi. The well-equipped units feature flat-screen TVs and some even come with fully equipped kitchens.

Relaxation and Adventure: Unwind by the outdoor swimming pool or explore nearby natural wonders like the Sian Ka´an Biosphere Reserve and Xel Ha. End your day in the serene garden of Xambé, a perfect retreat after a day of exploration.

Book your stay at Xambé now for an unforgettable experience in Tulum!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.5
Excellent98 verified reviews
AI Summary

Guests highly rate the luxury hotel and frequently praise the great personal pool.

Categories

Cleanliness7.9
Service8.9
Location8.9
Room Quality8.3
Amenities8.9
Value for Money8.3
Food and Beverage8.4
Overall Experience8.4

Select topics to read reviews

M
Myriam
Verified booking
Standard Room
Stayed in Mar 1, 2025

"Séjour Parfait "

10.0

Nous avons eu un très bon accueil avec le personnel. Ils nous ont donné pas mal de conseils sur les lieux à visiter ou des restaurants. L’hôtel est vraiment splendide avec un super belle vue sur la forêt et un peu sur la zone hôtelière La chambre est spacieuse et bien équipée. Le roof top est sublime avec un coin bar. Il y a une laverie gratuite (lave linge +sèche linge) pour les clients de l’hôtel (vraiment très appréciable). La wifi fonctionne bien. L’hôtel est dans une zone vraiment calme. Nous avons eu quelques soucis avec des coupure d’eau, mais le personnel nous a prévenus et est tout de suite intervenu. Ce qui était appréciable

Helpful?
N
NatashagbGB
Verified booking
with friends
Standard Room
Stayed in Feb 23, 2025

"Beautiful hotel but not good service"

4.0

The rooftop pool is really nice. Our room was clean and felt very comfortable - amazing bed!

The property isn’t nearby anything at all. There’s no water available. Most of (not all of) the staff members are rude and unhelpful - my boyfriend severely cut his leg on a rusty nail that was sticking out of one of the sun beds and the manager of the hotel barely looked up when we reported it, and never came to check where the nail was so he could remove it for future incidents.

Helpful?
M
Marie-Andree
Verified booking
Standard Room
Stayed in Feb 22, 2025

"Exceptional"

10.0

Beautiful design , Zen ambiance, good and friendly services.

Helpful?
J
Julie
Verified booking
partner
Standard Room
Stayed in Feb 21, 2025

"Exceptional"

10.0

Spacious apartments, great roof -top pool well maintained, friendly staff

Helpful?
J
JacekplPL
Verified booking
family with young children
Standard Room
Stayed in Feb 18, 2025

"Superb"

9.0

Huge apartment with two bedrooms, very comfortable beds. Each room with own balcony.

Not horrible but Could be cleaner. Windows seems not cleaned for long time.

Helpful?
F
FlossdeDE
Verified booking
young couple
Standard Room
Stayed in Feb 17, 2025

"I really liked the design and the facilities, but I’m not sure if o would come back because of the service."

7.0

The design of the place is amazing, very clean and modern. The rooms are great size. If you like being away from the crowd and the city, it’s definitely a place for you to stay. The pool area is fantastic as well, overlooking the trees.

The staff was unfortunately not very helpful, and not service oriented. The rooms are beautiful, but not very practical. You have a fridge and a coffee machine in the room, but there’s no cutlery or even mugs (just two glasses). Considering that the place is not offering any breakfast, don’t have a bar or restaurant, and is at least 10 minutes walk from the nearest shop/restaurant, it would make sense to at least have some cutlery or dishes in the room.

Helpful?
P
philippe
Verified booking
Standard Room
Stayed in Feb 17, 2025

"Très bon établissement "

10.0

Confort de grande qualité, beaux espaces, déco de bon goût, literie de très haute qualité, piscine sur le toit magnifique

Helpful?
J
Jason
Verified booking
partner
Standard Room
Stayed in Feb 17, 2025

"Exceptional"

10.0

Loved the rooftop pool. Only thing was the shower and wasn’t that great

Helpful?
T
TorifrFR
Verified booking
review category business travellers
Standard Room
Stayed in Feb 14, 2025

"Showers don’t work. No where secure to put luggage. Door left wide open to our room for hours"

2.0
Helpful?
I
Ilka
Verified booking
partner
Standard Room
Stayed in Feb 9, 2025

"Exceptional"

10.0

Wir hatten eine große Suite mit 120 m2. Die Suite war sehr schön eingerichtet und man kann sich dort sehr wohl fühlen. Leider waren aber viele Ecken innerhalb der Suite und in den Gängen des Hotels nicht besonders sauber, bzw. nicht gut geputzt. Die Küche der Suite hat schönes Geschirr, einen großen Kühlschrank, eine Mikro und einen Herd ( keinen Tee-/ Kaffeekocher, wie in unserer Beschreibung). Aber es gab keinen Mülleimer, keinerlei Gewürze, keinen Spülschwamm oder Geschirrhandtuch etc… Die Mitarbeiter sind insgesamt nett und bemüht gewesen. Der Rooftopbereich mit langem Pool ist wunderschön. Die Umgebung ist sicher, grün und ruhig (bis auf einen Hund, der zeitweise durchgebellt hat), trotz vieler neuer Bauprojekte. Das Wasser im Hotel ist mehrfach ausgefallen. Ein Rad, Mietauto o. Ä. ist notwendig. Sowohl zur Strandregion, wie auch in die Stadt ist es doch recht weit. Gerne hätten wir das Xambé besser bewertet, und obwohl wir einen super Preis gezahlt haben für diese große tolle Wohnung, war man fast traurig, dass sich letztendlich um das Hotel und die Zimmer nicht besser gekümmert wird. Da wäre Potential nach oben.

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