Suburban Studios Verona - Staunton North

Service was excellent, the front desk folks are kind and helpful. The room was not clean. Price was fair for the room and age of location. We had to cancel remaining days after the first night because of allergic reaction to dust and dirt.

Room was spacious, clean, and comfortable. I wish the handicapped room had a taller toilet. The only issue was the noise with every room having an outside door and window.

The only rating above 1 star is because the people working the front desk were really nice and are doing the best they can with what they have to work with. Arrival went smooth, the first room I was given had a huge gap in the door frame and door jam. Noticed a few dead cockroaches on counters. The heater could not keep up. Was switched to a smoking room which had a terrible smell in the refrigerator. I bought baking soda and the smell still emanated whenever you opened the door. Also this room had a few dead cockroaches on counters in bathroom area and desk next to refrigerator. After a few days I noticed my pet staring behind the cabinets. Sure enough I saw a live mouse. Atleast this room had decent heat. Asked to be moved to a different room, 3rd room in 2 weeks of sucking it up and staying here to save $. This next room I noticed a live cockroach in the bathroom. The heater also didn’t work here in this room. On the first morning after being in this room I noticed a 2nd cockroach in the bathroom. And when leaving the room I noticed ice had formed on the door sill because of how cold the room was. I was not going to move to a 4th room and decided to get a nicer room in Charlottesville. People reviewing that the hotel was “clean” must have REALLY low standards. The breakfast was good and again the staff were all friendly and are doing the best they can. I would never consider staying here again! Maybe charge more for rooms so you can hire more staff to be able to keep up?

How other reviews say “really clean” baffles me. The people reviewing must not consider dead cockroaches and some live ones as being unclean and glaringly shows the class of the people reviewing this hotel as clean. Or maybe it’s just bot accounts? Staff has been super friendly. Heater doesn’t work and the door lets in air as thou its partially open. For a ONE night stay on a really tight budget it’s a roof over your head, albeit a cold one.

I like the refrigerator that it was larger than a mini fridge other than that really not much to like

The room could’ve been cleaned much better. The mirror in the bathroom was only half lit. I mentioned that to the manager he jokingly said it’s probably like that needs room. The heater doesn’t seem to work very well in the cold air just come right through the door, the seal around the doors apparently worn out as you enter the door. There’s a light switch to the left, but it works nothing you turned it on and nothing come on. You have to walk finally about 10 feet to the right side of the bed and find a switch to the light to the right of the bed. There’s a standing lamp in the corner, which is unplugged and no lightbulb in the bathroom. There’s no heat at all. It’s been very cold here did these factors I spent very little time.

The room was neat, clean and comfortable. kitchenette was a plus. Service was abominable. Sunday morning breakfast was to be served at 6:30; at 6:45 there was no staff at the desk, or breakfast station. Nothing was prepared for service. No staff was available in the building and remained so until almost 8, when I was checking out. No explanation was given. Part of the price paid was a full breakfast; which didn't happen. Will never stay here again!!

excellent staff and really good value for a quick stay and breakfast was standard. However the facility is really like a motel style, rooms are really small (though have everything you need - microwave, full size fridge, stove etc). The towels were extremely thin and worn and some bedsheet had cigaret bud burnt hole and some stain as well.

Will not stay again and have been staying for years. The room was not as pictured. It was a disabled room for a military vet, shower was a death trap! There was nowhere to sit in the room either