Comfort Inn & Suites Newark Liberty International Airport

location close to airport

no parking lot, have to pay extra fee (30 USD per night) to external parking lot company; sparse breakfast; surroundings of hotel

Breakfast was good

The hotel was in renovation, so not all thw rooms were available, we checked in at 1am and we were 4 people who booked a room with two queen beds. The lady at the reception said that our room is not available for some reason and that what she could offer was a room with a king bed and a sofa. Obviously we didn’t pay to have one bed so we were not happy, we spent 30mn waiting o get a solution and we were already tired from a 10h drive to get there. The lady ended up offering us 2 rooms of single queen beds that she could have given us from the start without waiting or us asking. She was not very happy giving us the rooms and was kinda shouting. During our stay, there were multiple noise and bad smell from the renovations thwy’re doing so it was not as comfortable as we expected it to be. The parking is pricey for what it’s worth but that’s just the US policy I guess

It was close to the airport

The room they gave me was used, beds unmade, dirty. 2nd bedroom was disgustingly dirty.

Sauberkeit

Die Lage und Logistik: ohne US Telefonnummer kann ich kein Shuttle vom Flughafen bestellen (welcher an sich schon ein alptraum ist)

Very easy with free van to/from airport. Good place for an overnight stay while traveling. Very friendly staff.

There was a lot of construction, which meant the restaurant was closed. We should have been informed ahead of our stay.

Close to the airport. Good shuttle. Good staff

Under construction

Unfortunately, I could not find anything that stood out positively. The overall experience was disappointing and fell far below expectations.

Strong cigarette odors throughout the hotel, missing towels and soap, water leaks in the room, poor food quality, rude and unhelpful staff, undisclosed renovations, lack of amenities, and overall poor value for the price paid.