Hilton Garden Inn Pensacola Downtown

Great time.

Staff was super nice and helpful! Place was clean!

The place was very clean and pretty.

The night time staff at the front counter was RUDE like over the top rude. The guy literally made sure to say the times of breakfast and made a comment that it was not free so we didn’t need to attend as if we couldn’t afford breakfast.

The hotel is almost brand new. I don't know if it's being renovated or if it's a new hotel, but it seems brand new. I would recommend this place.

The front desk was wonderful and very accommodating!

Good

The bed was comfortable. The air conditioning worked well. Room was clean. Nice colors in the hotel. The lady that attended to breakfast and the one that checked us out were very friendly and helpful.

I didn't like that there was a hanging barn door for the bathroom instead of a regular door. It wouldn't close all the way because it hit the floor molding. Hurt my wrist opening/closing it as it was heavy and didn't glide well. Received a bill at breakfast even though I paid for it in my pkg. Cashless hotel except for laundry so breakfast was billed to the room. I did end up getting credited back for the breakfast at check-out. I was told the lady at check-in should have provided me with a paper voucher for breakfast. 🤔

Thank you! Great front desk service!