Extended Stay America Suites - Huntsville - Madison

Very Noisy

I like where it is and it was a good price.

The air-conditioning unit was loud every time it would come on and off. The tub was not clean. I also got up to use the bathroom and their was a cockroach on the bathroom counter.

I slept all night.

The out side of the tub was dirty

As I stated in my ratings the room was great the staff was great the room was spacious it was bright it was clean it was comfortable for my fiance to ride his scooter and to use his walker the bathroom was just super duper large enough for him to roll in being a handicapped person in the shower was set up perfectly for a handicap person everything in the room was great

The only disappointing thing was not having any TV the cable was out and I didn't see like a little discount of anything for not having no TV because I'm sure having TV is included in the bill so if you don't have TV it should be a deduction 10% 15% something for not having no TV. Also we had a beautiful king size bed but it was incredibly lumpy and uncomfortable.

They cancelled my reservation and I slept in my car. I got down there at 1am and they had cancelled me out.

The woman on reception was very helpful with a couple of issues I had.

There was no tv or wifi in the hotel when I arrived because of a technical fault, but they did let me know this at the desk and asked if I still wanted to check in.