Extended Stay America Suites - Huntsville - Madison

TV didn’t work on Saturday and Sunday, drawers in mini kitchen were very dirty. On Monday, we were told we could move to a handicap room to get a working TV. Handicap rooms are shower only and when you shower water runs all over bathroom floor so then you have your cleanup, plus you have no cabinets in the bathroom to set anything on, just a sink. Not a comfortable stay and that does not include the uncomfortable bed. Not worth the money!

Clean and friendly

I enjoyed my stay.

The rooms and bathrooms were filthy and had roaches in them. There ceiling had spider webs hanging out of them Their towels were dirty and the tub, toilet, towels and sink had hairs all over them. The floors were disgusting and had dirt spots all on them Jada was very accommodating in helping me find a clean room, we went to SEVERAL different rooms before we were able to find one halfway clean. She was also able to get my stay free but I still had to clean my room and due to the roaches and nastiness I left the next morning and never went back to finish out my stay.

Unclean

The rooms and bedrooms were filthy. The towels were dingy, the bathroom, sink, toilet had hairs on them. The floors were disgusting and hadn’t been mopped. There were spider webs in the ceiling and roaches in the bathroom. I paid for a king size bed but all the rooms with king size beds were filthy so I had to have a queen size bed with king size sheets on the that kept wrinkling up all night. The countertop and stov bed op were nasty. I had to buy cleaning supplies and clean my own room the very 1st night. Jada was very nice and apologized but it wasn’t her fault but she was very helpful. She was able to get my stay refunded but I ended up still leaving and not finishing up my stay due to the roaches and filth of the bathroom and room. Even after I cleaned it it still felt unsanitary.