The St. Regis Chicago

We had an amazing experience with Oscar, the hotel driver. From the very beginning, he was incredibly attentive, kind, and professional. He made us feel comfortable and safe throughout the entire ride, always willing to assist with our needs and ensuring we received the best service possible. His friendly attitude and excellent service truly made a difference in our stay. We highly recommend him and sincerely appreciate his outstanding hospitality!

Everything about this hotel is outstanding - service spectacular, fitness center amazing, room fantastic, restaurants top notch, location incredible. I stayed for a whole week on business and truly the hotel made the time fly by. The only wrinkle was the hostess at Bar Tre Dita who was impudent and arrogant which was totally uncalled for.

Lugar magnífico !

I have stayed at all the 5 star hotels in Chicago and this one takes the crown. The entire hotel is beautiful. The room was gorgeous. The front desk staff was extremely friendly and gave me a surprise upgrade. They offered to take me to dinner in the house car. Will absolutely be coming back here. My only complaint is they need to fix the revolving door ASAP. Or atleast have someone opening the door for the guests. I saw many older guests struggling to get in and out w the wind. I felt bad.

Our family had a wonderful stay at the St Regis in Chicago! We had heard wonderful reviews from friends who had stayed her, but they still exceeded expectations. We do a holiday staycation every year in the city, and they went out of their way to make sure our family had a memorable time and felt welcome, even offering holiday-themed treats. Our children definitely indulged in their candy cart in the lobby, one of their favorite parts of the hotel. The hotel's festive decoration and ambiance was a perfect holiday atmosphere. Our suite was spacious and comfortable and the view of the Navy Pier fireworks was spectacular from our room! However, if you do not have a room with a great view, the front desk did also inform us that watching from just outside the front lobby provides an excellent viewpoint. Our family ate at Tre Dita on Friday night, and everyone loved their food, even our picky 11 year old. Breakfast at Miru was equally delicious. The one downside was that room service was already too busy to take additional orders by 9am on Sunday, but the hotel was apologetic and offered other solutions. Unfortunately, we did not have time to check out the pool or spa, but hopefully will another time. Overall, the hotel did an amazing job of balancing luxury with genuine warmth and friendliness. They were always offering to help, and we had a wonderful time. It was our first stay here but certainly will not be our last. Our kids are already asking to go back next year!

Check in was so fast and easy. Every person who worked there was very friendly and attentive.

That I couldn’t stay longer!

Best hotel in the city

This was perfect one night staycation. Superb location, friendly and attentive service. Appreciated acknowledgement of my Titanium Bonvoy status with a complimentary upgrade, and a small gift, as well as free breakfast. Common areas are well designed and all decked into holiday decor, a lot of small and pleasant touches throughout. Great spacious room with awesome views, and understated luxury atmosphere. Bathroom was also quite nice, needless to say. Well, the best part: it was complimentary stay for us, as I was using my free night benefit. It would be expensive otherwise, but this is typical of excellent St Regis brand. Highly recommended! Well, particularly if the price is right.

Amazing hotel

I’m so in love with the hotel. The Christmas decor was beautiful, the staff was friendly and the hotel overall was very clean and gorgeous. I will be back soon.