MainStay Suites Gatlinburg Downtown Area

Everything good

Would stay again. Great staff.

Nice

This place is made of paper. I’ve heard nothing but walking back and forth in the wood floors since 5 am. Kids screaming crying. Staff tried to walk into my room after we had checked in and got in here. I had to grab the door to prevent them from barging in. I am less than satisfied with this experience. The place is clean. No extra blankets for the bed. No blanket at all for the couch bed. Frustrating when you’re exhausted. Alarm clock blaring at 515 am when I did not set it. I will be traveling home absolutely exhausted today. Vacations are for rest and fun. I am beyond drained after zero sleep.

I hate Gatlinburg. Way too many people. Nothing but tourist traps.

Great stay

Very clean and roomy!reasonable price!

We love this hotel! Easy access to Rocky Top sports world and downtown

The property was very clean, and staff was helpful and kind. They serve continental breakfast from 6am-10am which was, since it was free, pretty decent. My only complaint is that the walls are paper thin, we could hear our neighbors (side to side and upstairs) every move. We could even hear them whispering. This didn’t make for a good nights sleep, with one neighbor staying up late and the other waking your early. Luckily the last night, everything was quiet and we got a good nights rest. If the walls were better soundproofed, this would be a five star review.

One of the best stays I’ve had in Gatlinburg in a long time. The hotel staff were immediately very welcoming and friendly. The halls and rooms smelled very fresh, as if the place was new. Will definitely be back.