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8.9 / 10 Guest Rating

MainStay Suites Gatlinburg Downtown Area

803 E Parkway, Gatlinburg, us

MainStay Suites Gatlinburg Downtown Area - main view

About the Property

Convenient Location
Situated just 2.4 km from Ripley's Aquarium of the Smokies and within close proximity to popular attractions such as Ober Gatlinburg and Dollywood, MainStay Suites Gatlinburg Downtown Area offers a convenient base for exploring the vibrant city of Gatlinburg.

Modern Amenities
Experience a comfortable stay with amenities such as a fitness centre, indoor pool, and a 24-hour front desk. Each room is equipped with a desk, TV, private bathroom, and even a dishwasher for added convenience.

Nearby Entertainment
Explore nearby entertainment options like The Grand Majestic Theater and Country Tonite Theatre, both just a short distance away from the hotel. With free private parking and a shared lounge, MainStay Suites is the ideal choice for your Gatlinburg getaway.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Shared lounge/TV area
Outdoor furniture
Hand sanitizer in guest room and key areas

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.9
Excellent470 verified reviews
AI Summary

Guests highly rate the clean and welcoming staff and frequently praise the convenient location and good amenities.

Categories

Cleanliness8.4
Service9.4
Location9.1
Room Quality7.9
Amenities8.9
Value for Money8.9
Food and Beverage9.4
Overall Experience9.3

Select topics to read reviews

A
Angelina
Verified booking
family
Standard Room
Stayed in Aug 4, 2025

"Excellent"

8.0

The only thing I did not like was the other guest making noise and stomping around all night long complained to front desk they called but didn’t stop the noise I can say I payed way to much not to be able to relax in my room without it sounding like a marching band was upstairs but other than that the whole stay was nice

Helpful?
R
Ryan
Verified booking
partner
Standard Room
Stayed in Aug 3, 2025

"Excellent"

8.0

Nice quiet place.

Helpful?
P
Pedro
Verified booking
Standard Room
Stayed in Aug 3, 2025

"Exceptional"

10.0

Nice

Helpful?
M
Mallory
Verified booking
friends
Standard Room
Stayed in Aug 3, 2025

"Excellent"

8.0

N/a

Helpful?
B
Brian
Verified booking
family
Standard Room
Stayed in Aug 3, 2025

"Exceptional"

10.0

Continental breakfast was great beds as comfy. Area was quiet

Helpful?
Z
Zita
Verified booking
partner
Standard Room
Stayed in Aug 2, 2025

"Excellent"

8.0

The hotel is very nice. The reason I did not give it 5 stars is that the description said it was in downtown Gatlinburg. That's not true. It's a 30 - 35 minute walk from the hotel to the start of the downtown area. In the summer heat & humidity, thats too far to walk. Thats very misleading.

Helpful?
M
Malik
Verified booking
family_with_children
Standard Room
Stayed in Aug 1, 2025

"Exceptional"

10.0

The staff is friendly . Nice quiet area and close to attractions. The roads and drive to the hotel is good.

Helpful?
A
A.
Verified booking
Standard Room
Stayed in Jul 31, 2025

"Exceptional"

10.0

The property had good restaurant options. We mostly ate around our hotel which was walkable friendly especially having toddlers with us.

Helpful?
T
ThaiusUS
Verified booking
young couple
Standard Room
Stayed in Jul 31, 2025

"Very good"

8.0
Helpful?
L
Lorna Boone
Verified booking
family
Standard Room
Stayed in Jul 30, 2025

"Good"

4.0

Front desk staff was borderline rude Hotel was noisy as heck The only positive were the rooms were very clean and it was convenient to downtown Gatlinburg

Helpful?