About the Property
Prime Location in Boston Center
Modern Amenities
Delicious Breakfast Options
Book your stay at citizenM Boston Back Bay now for an unforgettable experience!
9 / 10 Guest Rating
citizenM Boston Back Bay
408 Newbury Street, Boston, us
building
1 / 42
building
balance & terrace
hotel room
lounge
from US$196 / night
Facilities & Amenities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Important Information
Check-in & Out
Check-in
Check-out11:00 AM
Property Notes
Check Room Availability
1 night · 2 adults
Available Rooms
1/8
King Room
The double room provides air conditioning, an iPad, as well as a private bathroom featuring a shower and a hairdryer. The double room comes with a TV, a wardrobe, a safe deposit box, as well as heating. The unit offers 1 bed.
14 m2
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer
Room Option
Board / Meal
Price for 1 night
King Room
Non-refundable
Room Only
20% OFF$245.4
$196.32
Includes taxes & fees
Guest Room, 1 King
Non-refundable
Breakfast Included
20% OFF$364.29
$291.43
Includes taxes & fees
1/9
King Room - Premium View
The double room provides air conditioning, an iPad, as well as a private bathroom featuring a shower and a hairdryer. The double room comes with a TV, a wardrobe, a safe deposit box, as well as heating. The unit offers 1 bed.
14 m2
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer
Room Option
Board / Meal
Price for 1 night
guest room, 1 king, premium view
Non-refundable
Room Only
20% OFF$311.3
$249.04
Includes taxes & fees
guest room, 1 king, premium view
Non-refundable
Breakfast Included
20% OFF$379.2
$303.36
Includes taxes & fees
1/9
King Room - High Floor
The unit offers 1 bed.
14 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ToiletPrivate bathroom
Room Option
Board / Meal
Price for 1 night
King Room-High Floor
Non-refundable
Room Only
20% OFF$252.26
$201.81
Includes taxes & fees
King Room-High Floor
Non-refundable
Breakfast Included
20% OFF$383.38
$306.7
Includes taxes & fees
1/9
King Room with Premium View
The unit offers 1 bed.
14 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ToiletPrivate bathroom
Room Option
Board / Meal
Price for 1 night
King Room With Premium View
Non-refundable
Room Only
20% OFF$257.73
$206.18
Includes taxes & fees
King Room With Premium View
Non-refundable
Breakfast Included
20% OFF$390.2
$312.16
Includes taxes & fees
1/9
Room, 1 King Bed, City View
1 King Bed151 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 43-inch LED TV, premium channels, and iPadFood & Drink - RefrigeratorSleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled heating and air conditioning, fresh towels every 3 days, fresh bed sheets every 3 daysEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking
14 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTelephoneHair dryerRefrigeratorDesk
Room Option
Board / Meal
Price for 1 night
King Room With City View
Non-refundable
Room Only
20% OFF$305
$244
Includes taxes & fees
King Room With City View
Non-refundable
Breakfast Included
20% OFF$374.88
$299.9
Includes taxes & fees
Guest Reviews
9
Exceptional4318 verified reviews
AI Summary
Guests highly rate the great location and frequently praise the comfortable rooms.
Categories
Cleanliness8.5
Service9.0
Location9.5
Room Quality9.0
Amenities8.5
Value for Money9.5
Food and Beverage8.5
Overall Experience9.5
Select topics to read reviews
J
Jade
AU
AUVerified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026
"Great spot right in the middle of Back Bay, well appointed and great staff. I will definitely be staying again!"
10.0
Location, staff, everything! One of the best hotels I’ve ever stayed at, and I travel regularly
Nothing! I would say the room might be small if there is more than 1 person.
Helpful?
G
Gary
GB
GBVerified booking
couple
Standard Room
Stayed in Jun 18, 2026
"Excellent location, friendly staff and great rooftop bar."
9.0
Location, transport links and rooftop bar.
Room was smaller than expected.
Helpful?
G
Granger
FR
FRVerified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026
"Excellent"
8.0
Helpful?
G
Georgios
GR
GRVerified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026
"Very very good"
9.0
Location
The two elevator thing
Helpful?
J
JoelGB
GBVerified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026
"Exceptional"
10.0
Helpful?
J
JohnGB
GBVerified booking
couple
Standard Room
Stayed in Jun 17, 2026
"Excellent"
8.0
Helpful?
K
KeithGB
GBVerified booking
couple
Standard Room
Stayed in Jun 17, 2026
"Other than the rooftop bar policy, a great stay in a lovely city hotel in a great location"
8.0
Everything except the RoofTop bar - both policy and management. Sadly I didn’t get a chance to go in and enjoy it so can’t comment on the vibe or the view or the offering
Pompous and arrogant manager at the entrance to the Rooftop Bar - refused me entry because I had a glass of beer (bought in the hotel bar). Why have such a great feature and refuse CitizenM guests access because they have a beer. (It was my first drink of the day and my last in the hotel)
Helpful?
R
Richard
US
USVerified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026
"Exceptional"
10.0
Helpful?
D
DavidGB
GBVerified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026
"Great trip made easy by having a well located hotel"
10.0
Very clean and tidy
Nothing
Helpful?
A
Ajayi
CA
CAVerified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026
"Thoroughly enjoyed my stay here. Clean, nice decor, rooftop bar and lots of personalization options"
10.0
Speed of the self check-in & check out process. In room controls for the iPad, Mood lights, in-room wake up lighting and other personalization options.
Was ok as I was alone but would be a bit challenging with 2 people given the small space
Helpful?