Vista Suites of Pigeon Forge

The young Girl who works nights was very informative and polite. The view was nice at night and they had balconies with chairs. Plus side is having a big TV in your room. Is always nice.

The breakfast offered was minimal at best, a few pieces of toast, mini muffins and coffee. The room seemed pretty clean, however there were some stains on the linens and a large stain on the pull out couch mattress which had no linens available for it so we didn’t use it. We were told they don’t do “typical housekeeping” at check in and had to track down someone to get us more towels (there were 4 people total and only 3 towels in the room and no additional towels provided at the indoor pool) The location was convenient without being on the main road which was very nice.

If you are looking for an affordable, safe, clean and quiet place to stay this place is perfect! It is an older property and reasonably kept up. We had a king suite and we were there at night to sleep so it was just what we needed. The bathroom was very clean, the bedding was sparkling white and freah, the carpet was older but the overall condition was fine. The owner/manager was extremely friendly and a joy to talk to. The views feom oir balcony were amazing!

Did not even stay one night. When we checked into the room it was dirty and not well kept. The smell was terrible and we immediately left the hotel. We asked for a cleaner room and the person manning the front desk said that was the cleanest they had. This was not the way we wanted our vacation to start. Very disappointed that Expedia would have this poor of a quality of hotel on their listing.

The hotel met our family needs with the exception of breakfast. There was no food when we went to breakfast at 8:00 am. If you promise breakfast in your advertising, you had better supply breakfast!!!

The desk person was very unkept. Instead of giving me the room I booked he gave me another room. The room had roach bugs in the bathroom and the tub was almost rusted out. I was switched to a similar room that I booked but still not correct. I did not feel safe here .

The AC barely worked, the carpet around the bed was coming up, had a horrible smell, and this morning when checking out the worker this morning was asleep on the couch with blankets and a pillow.

It could really use an update. It looks a little worn done

There was chocolate on the comforter, so I know the bedding wasn’t washed, the shower had mold and scum on the shower head, the hot tub and pool were green, the towels smelled, I felt icky just being in the room.

Room was nice and clean. Staff was friendly. The breakfast was terrible. The biscuits were hard and gravy tasted terrible. We stayed there due to the hotel having free breakfast but ended up having to go somewhere else for breakfast.