Vista Suites of Pigeon Forge

Hotel was okay. Beds were clean and staff was friendly. Hotel needs some work but decent for the price. Couldn’t get the WiFi to work at all. Pool and hot tub was very cloudy and needs some repairs. We decided not to swim in the pool. Used the hot tub for a bit, but was a little lenient to get in. Shower water pressure was not the best, and shower was very hard to turn off and on. Shampoo and conditioner would’ve been nice as well. Overall, you get what you pay for. Would recommend if you’re just needing a place to sleep for a night at a low cost.

Our first room had issues such as curtain rod falling out of the wall. We were given a new room upon asking and our second room was much better. They need to turn the AC on in the lobby though as it was off the entire week and just hated walking through the warm stuffy lobby.

Bathroom toilet was broken, it moved from side to side. Towels were dirty and so were sheets and comforter. When told the manager he said just to be careful about toilet and gave new sheets to change. Breakfast was not that good.

We were really looking forward to our stay, but unfortunately, Vista Suites, fell short of expectations. Our room had significant water damage on the ceiling, mold in the shower, and stained sheets. The AC didn’t work, so we had to purchase a box fan just to get some relief. The room also had a strong musty smell, and the overall upkeep of the property felt neglected. This hotel has potential in a good location, but it really needs better maintenance and care.

The breakfast was nearly inedible. When we checked in, we weren’t told anything other than handed our room key. When I asked if there was something else we should know, we were told no breakfast is from 7 to 9. There was no mention that the outdoor pool was closed, even though the schedule online says that they should’ve been open. There was also no explanation as to how to get to our room, which was easy to figure out, but no directions were given. The breakfast was missing several key elements constantly such as plates, plasticware, food items, etc. If you’re just looking for a room close to stuff, then this is fine. If you’re hoping for a breakfast, you’ll be sorely disappointed.

The facility and staff was horrible. I don’t even know where to start

By far, The worst hotel experience in my life. No hot water, the rooms were a disaster. This place needs shut down.

Terrible place to stay. The room was incredibly dirty with old food in the corners, dried “stuff” dark in color on the sides of the toilet, stains on the sheets, multiple wet spots on carpet, dried “splatter” spots all over the walls, dried “drip” stains going down walls, mold in bathtubs, owner attempted to forcefully enter occupied room AFTER complaints were filed, owner refused to provide receipt upon checkout

Not a very well taken care of facility.

I booked a mountain view room, had a view of the awning instead. The room smelled like a dirty sock. The one staff member was unfriendly and kind of rude. Ice machine didnt work. Pool was closed. Waste of time and money.