Friary House Serviced Apartments by Roomsbooked - 24Hr Reception

Location was near center of town and to the docks. We had a room at the rear of the property which was quiet. Everything you could ask for was there but no lift (we were on the 2nd floor)

No lift.

Didn't try the breakfast. Location was great

No lift. Had to climb three flights of stairs up a stiflingly hot stairwell. No air conditioning. The heating control in the room showed the room temperature as 32.8 degrees C. With the balcony door wide open the temperature had dropped to 27 degrees by checkout time but keeping the balcony door wide open allowed the very loud street noise to reach the room. People were still shouting in the street at 4am on Saturday morning. When it got light a seagull flew into the room and scattered belongings around the room before being chased out. Was not impressed by having to leave a "security" deposit of £250 after already paying almost twice that for a two night stay.

Very clean and spacious rooms, lovely modern minimalist decor and well equipped kitchen.

Loved the location, cleanliness, facilities I loved all of them.

nothing like that

Spacious and well-equipped apartment. Comfortable and quiet.

Great property, clean, well equipped and location ideal. unfortunately starting time of building work spoilt our last day.

On last day there was a building work taking place appeared to be near our room, banging started at around 9am continued until our departure and we had paid an extra £25 to check out later, disturbed our sleep and our final hours of stay.

Nice balcony. Clean. Good location.

Roof light above the bed with no blind! Awake by 06am was not ideal after a late night out! Crazy there is no blind for this?! Was also given the wrong room at the beginning, so had to move rooms after going back to the owners. Paid for a balcony appartment, but got a regular Appartment. The price difference was over £40 so wasn’t going to accept the non balcony room.

Very little.

We arrived at 8.15pm. There was no one on reception and the bar staff were left to deal with. They insisted in taking a swipe of my credit card and left a pending transaction of £250 on it as a bond. The first apartment we were shown stank of “dope” and we refused it. About 15 minutes or so later we were shown a smaller 1 bed apartment and the management by telephone refused to reduce the price we had paid which was for a two bedroom apartment. We were finally shown an apartment on the third floor. There was no lift and I have recently (3 months ago) just had my hip replaced so that was along way up!!. This had faulty air conditioning which didn’t cool the rooms at all. The bedroom both had skylights directly above the beds with no way of blocking them out. One of the bedroom sinks had a plug which once closed could not be opened. The TV in the main room did not switch on. We did not have a keycard for the room just one for the first room we were shown so couldn’t leave the room and get back in. The person who showed us into the room said she would come back with key cards for the final room we were shown but never did so we couldn’t leave to look around and have a walk together. We asked for our money back but the management would only offer a voucher to use at one of there other properties. We stayed since by now it was 9.30pm and woke up when it was light at 4am !! They have refunded all but 1p of the £250 bond which is completely churlish.

Central, next to the Priory , with many places nearby/next door to eat and drink, and with a car park behind (paying). A spacious apartment, with all the amenities for a loner stay.

Our only negatives were climbing the stairs, and that I seem to have misread the carparking charges because I thought I had paid for 24 hours and it appeared not to be the case.