Portas do Céu Apartments

Overall a great central location with accommodating staff. My only complaint is the bed was very hard and difficult to get a restful sleep.

In the heart of old Lisbon, great atmosphere and ambience, clean comfortable facilities, helpful staff. Enjoyed our stay there.

As a solo traveller, I felt really safe staying at the hotel and being in the area. Everyone was really nice and welcoming as it was my first time visiting Portugal. Hotel was accommodating as I arrived early and they held my luggage until check in. Front desk was amazing and very pleasant.

I felt unsafe. The room we stayed in was not the room in the pictures showed.

reliable internet, good location with restaurants and shops nearby, clean, spacious, good air conditioning, lovely view outside door on Main Street.

Awesome location. A/C is rare so that was a huge plus. Especially in Lisbon. Service was quick to respond. Would book again. Some may find the location challenging if they have mobility issues, however, in that case Lisbon is not a destination that can accommodate you.

Great location in Alfama with bus and trolley stops nearby as well as being in easy walking distance to many places of interest. Room and bed comfortable and spacious. Nice to be able to spread out. It was great to have the small kitchen to prepare small meals/snacks. Very close to many restaurants and bars as well. On the downside, one can hear people moving about in the apartment upstairs and it was loud enough to wake me even with earplugs. Checking in was easy and property communicated well.

We booked the Premium Apartment on the 4th floor (4D) – absolutely not worth it. The only positive thing was the location and the fact that our apartment faced the courtyard, so it was quiet. Everything else was disappointing: - Even though we provided our arrival time, nobody was there – we had to wait 45 minutes outside before someone finally showed up - The apartment looks much better in the pictures than in reality - Couch had a huge stain - Bathroom is tiny, has no window, very loud ventilation and unpleasant lighting - Bed is extremely hard and uncomfortable, with a plastic cover under the sheet that makes noise and feels awkward - Service is unacceptable: guests must take out their own trash, only 2 rolls of toilet paper provided (any extra costs extra), €45 charge for makeup/sunscreen stains on towels or sheets – if stains don’t come out, you have to pay for replacements For the price, this is outrageous – absolutely not recommended.

Les fenêtres donnent sur l’escalier les volets doivent donc rester fermés. La chambre est sombre, petite.

Room was perfect with a/c, spacious, clean, kitchenette with fridge, coffee maker, dishes etc. Perfect for a longer stay as there was a cooktop. We only had breakfast in our room. Lots of restaurants within walking distance (right across the street!) Staff was great and checkin was smooth. Excellent communication and they arranged an airport transfer for our party of 6. All 6 of us enjoyed the rooms and locations. Bring your comfortable walking shoes, lots of hills in Lisbon and the cobblestone was slippery. Well worth the money!