H4 Hotel Wyndham Paris Pleyel Resort

Great place to stay

Great property! Access to the pool/ gym is tedious. Overall decent stay!

Not service at all.

Seems to be common place reading the reviews, my booking also got 'lost in the system' and they had no record of it even though I booked through the Wyndham site with a confirmation email. The staff told me that it happens all the time and I'm still trying to figure out if I was charged more than I was meant to pay as they may have booked a different category and the deposit I was made to pay was more than I had expected. I do notice that I am also missing loyalty points which should be credited but have not been possibly due to a different category booking. I was told to wait a while for them to sort it out (and given a drink voucher which was good) but was never told when the room was ready, no initiative shown here. I just wanted to get to my room and waiting is fine but if its ready and you are still waiting because of a hotel error and no one tells you, that is a waste of time The hotel room was clean, and new. The shower was really good. I booked a double bed which was 2 made up single beds pushed together. To the point where when you used the blanket it was only for a single bed as half the bed was still tucked in and made up, so it was really a twin with nothing separating the beds. The fitness centre was very good and the hotel is located close to a few different metro and RER stations which makes it convenient. Reception staff in general were indifferent. They were blunt but not fully rude, and were not friendly or welcoming. As mentioned above, not much initiative shown in certain situations. Bar staff however were friendly and helpful The hotel need to sort out it's admin issues. What could be quite a nice hotel is let down by these things leaving quite a bad taste

Didn’t spend much time here, just overnighted on a layover but the check in process took a bit of time due to a long line at midnight and there was an issue with a group of guests complaining about their rooms. Our room was fine, the view was great and the bed was very comfortable.

I was told at the time of checking out that an occupant fee of 7.80 EURO per person will be charged, which was not communicated in advance to me at the time of booking. If you wish to do a early check-in, you will be charged with EURO 50.

Goodp

I enjoyed my stay. The staff were great especially with customer service! The room was very clean and modern! I appreciated that. The area is also great—enjoyed getting to see about her part of town!

Bar was ok to expensive

My stay was actually a mixed bag. More bad than good but I did have nice room. My first night I nearly froze to death NO Heat im the winter totally UNACCEPTABLE. The second night the lift dropped me unexpectedly 2 floors again UNACCEPTABLE. The management showed no real comcern for my experiences there. I did enjoy their caesar salad and 1 of there wait staff I wrote her name to give her a shout out but couldn't find my note. However she was very helpful & comforting after my lift ordeal. This Hotel is a work in progress When I return to France I may not stay here