New Star Inn El Monte, CA - Los Angeles

Excellent location

No complaints

The thing I like most about this place was there's a lot of stores around the area

No complaints

Customer service was excellent

Can't complain everything was perfect

Clean and affordable

Truly awful. The room realer of cigarette smoke which wasn’t great. There was one bath towel and 1/4 roll of toilet paper in the bathroom. Bandaids were stuck on the wall as were spit balls. The trash hadn’t been emptied. Literally paper thin walls.

From the memory from mattress, to a sliding full glass door of the shower and the shower high I stand at 6 ft 3 luv luv luv a shower head and the vanity mirror with a surrounding led light, my face beat was for the Gawds that night stand at 6 foot 3, and I took the most comfortable shower. Thk u staff n housekeepers especially the am housekeeper soo sweet as well the Wiman at the front desk her smile lights up a room. She was very nice at chkout..

The parking lot I would suggest, to mgt re paint the suits for parking add anti slip tape to ur staircases I hve nerve damage in my legs Making it difficult to keep my grip on the shoe. Especially as Sandra as I'm going up with a sthe case. But what is anticipated the bottom? Your shoe grips to that stack, if you hold your hand it's the real. It's much more easier and this is just a suggestion. New starting management and I thank you for giving me a Good night's rest. Kudos to whoever investe In the new room designs those rooms Are perfect I'm a freelance Studio stylist. I love being able to make the room as bright. Or as thin as I chose, bright light is essential for my line of work. I'm a studio stylist, 2 actors and actresses, but if it comes around and they have to get to me regardless of where I'm at your location is perfect. The neighborhood is kind of scary. But if you mind your business but whatever else is suggested is that you do w pleaded pressure washing to your parking lot. Decide what is were not really too clean. Neither were the staircase a lot of trash in the parking lot.

Nice place for a nice price. We will stay again.

The customer service may be one of the top customer services I’ve ever had in any hotel. I travel out of town a lot and rent in different areas and different price points. The room itself is hard to rate because the bathroom and sink area and head boards looked brand new, I’m assuming they’re going through a remodel(?). The furniture (2 chairs and table) made the room look A LOT older than it probably is. The tv was on the newer side too. There were blood stains on one side of my pillow and a curly hair in my sheets. The beds were VERY noisy, there was no mini fridge or microwave. The ice machine needed quarters to dispense, which I would kind of understand if it was a cheap little motel, though half the room was cheap and old and the other half was new, I don’t feel the price tag for the night was worth the $130 that night for that room in that area. That price for the room and all the previously mentioned, was not worth it to me. For that condition and lack of amenities, it should’ve been $80 MAX.