Going-To-The-Sun Inn & Suites

The property is not all as described on Expedia. Very run down!! Not at all in the Saint Mary area!! 38 miles from Saint Mary in a very run down town “Browning”.

They precharged me $200 to my credit card and then qhen i cancelled my room they have yet to return my money.

Not good

Despite having a reservation for more than 6 months in advance, we arrived and told they were fully booked. We showed them our reservation with Expedia, but didn’t make a difference. Front clerk said the manager was fired the day before and she was left trying to deal with the aftermath. She got the owner of the motel on the phone who offered for us to stay at another one of her properties 12 miles down the road. Because nothing else had vacancies, we had no choice but to accept. “Dancing Bears”, name of motel #2, is a dilapidated ruin found on a dirt road with other demolished buildings next door and across the street. The front clerk was clearly strung out on something and couldn’t string two words together that made any sense whatsoever. He showed us to our filthy room with old bedding, stained frayed towels, and lumpy mattresses. Because we had no other choice but to accept these conditions. we decided to peel off the comforter and sleep on top of the sheets with our street clothes on. As of the roasting train rumbling by at night and the paper thin window “coverings” and light on outside glaring into the room want enough, we could hear and feel rats nesting in our mattress in the middle of the night. No lie. No exaggeration. It was horrific. There was nobody at the front counter to complain to our check out so we just left.

You get what you pay for, this was a great place to crash and I genuinely enjoyed the jet tub in the bedroom. It felt a bit dirty and dingy.

Just no. To quote another victim, “Get yourself a tent and risk sleeping in the woods with the bears. Utter dump run by an unscrupulous owner with no business sense or regard for guests.

This was by far the worst place I have ever been to end up leaving the hotel and driving to kalispell

Checking in, the employee spent more time trying to settle a naked crying baby than he did checking me in. I received a key with number 20 on it, and our unit number was 10. I asked if this was a mistake and was told that it was intentionally done to confuse the homeless people who get their hands on the keys (never heard of this tactic before). We entered the room to a smokey smell and quickly decided it would be most sanitary to sleep in our sleeping bags rather than the bed. The TV had no remote. They do claim to have a continental breakfast, and to an extent they do - it was a single loaf of white bread and a shared jar of grape jelly. I asked the concierge the best place to eat in town and he pointed me to the casino that was filled with children. 0/10, would not recommend.

Our reservation was lost. Had to pay more than we booked for, but no other rooms available in the area so we were stuck. No regular maintenance takes place, few working outlets, no hot water, stained bedding, disgusting shower curtain, manager hid when asked for help with problems. NEVER STAY HERE!!

This is the worst overall experience I've had with Expedia. The facility cancelled our reservation and didn't have a listing for us from Expedia, gave us a very small room and charged us for the larger one. Couldn't get the "free" breakfast before 8:00 AM. Would not recommend this place. I thought Travel Insurance to the tune of $18.00 might help, but no luck!