Cat Ba Paradise Hotel - Sky Bar & Massage

Die bucht vor dem Hotel wurde aufgeschüttet und darauf befindet sich jetzt eine gigantische Baustelle, auf der rund um die Uhr gearbeitet wird. Nie wieder gehe ich an diesen Ort.

Everything was just okay, despite booking the best room in the hotel. The TV had no channels, the breakfast buffet was very limited and small, the breakfast hours were short, the pool closes early, had to hold down the toilet flusher to get the toilet to flush, very weak shower pressure, more like a trickle, mini-fridge barely works, doesn't keep anything cold. Definitely not a VIP experience for the high price of booking.

Không một điêmt nào thích nổi

Thật sự vô cùng tệ, khách sạn này không thể nào đạt tiêu chuẩn 4 sao được. Phòng ốc tệ, nhân viên tệ, service tệ. Phòng thì gián bay lổn nhổn, xuống complaint với lễ tân thậm chí còn ko xin lỗi mà hỏi thế à. Đến khi tôi nói lại thì mới xin lỗi, ks 3 sao service cũng ko tệ thế này. Đêm qua phòng em mình điều hoà không mát, nó gọi xuống lễ tân nhờ giúp thì bảo là " chị cứ bấm mấy nút ơt dưới" tệ vô cùng. Chả hiểu nổi nhân viên ở đây được training như nào??? cảm giác như khách sạn gia đình vậy! Ko bao giờ quay lại cái ksan này, đi du lịch mất tiền mà rước bực vào người The rooms are awful, the staff are awful, and the service is awful. There were cockroaches crawling all over the room. When I went to complain at the front desk, they didn’t even apologize—instead, they just said, “Oh really?” Only after I pushed back did they offer an apology. Even 3-star hotels don’t have service this bad. Last night, the air conditioner in my sibling’s room wasn’t working properly. When they called the front desk for help, the response was: “Just press some of the buttons below.” Completely unhelpful and unacceptable. I honestly have no idea how the staff here are trained—feels more like a family-run guesthouse than a proper hotel. Never coming back to this place again. Traveling should be enjoyable, not an experience that wastes your money and ruins your mood.

Booked a room with ocean view but got room with partial view on the 7th floor. But in the end it was a moot point as the whole front beach area was under massive construction and you only see the ocean from the rooftop. Internet was very poor. Front of house staff were not friendly and do not acknowledge you as you come and go. No sound proofing in the hotel rooms. Can hear other guests talking loudly at the lifts or talking on their phones at 11pm in the corridor. Furniture scrapping in other rooms.