Sứ Retreat Hoi An - Riverfront Resort

Nous avons passé un moment absolument parfait dans cet hôtel. Chambre spacieuse, et petit déjeuné varié. Le personnel mérite une mention toute particulière pour sa gentillesse, son attention et sa bienveillance tout au long du séjour. On se sent accueilli avec sincérité. Et un immense coup de cœur pour Alice, qui a rendu cette expérience encore plus spéciale grâce à sa douceur et son attention aux détails. Merci pour tout !

Attention des employés en particulier SUE qui travaille à la réception et qui nous a traité comme des rois. Une gentillesse et une personnalisation de son service ! Je recommande cet établissement les yeux fermés

Without a doubt the best hotel we stayed at in Vietnam. We loved every minute here and the staff are unbelievably helpful and kind - taking the time to remember our names and asking about our day. The hotel itself was beautiful and we loved spending time around the pool. The spa and breakfast were also great! We loved the location and took the bikes out one morning which was a lot of fun to cycle through rice paddies and to the beach. We came here to celebrate my 30th birthday - my husband had spoken to the hotel staff prior to our arrival and I was welcomed with a cake, flowers and a fully decorated room! He also organised with them to setup a romantic private dinner, which they went above and beyond with. Nothing was too big an ask! Thank you to all the staff, we’ll definitely be back!

Nothing!

Su Retreat was fantastic. The hotel and rooms were spotless, and the staff in particular, Ruby, Alice, Sue and Jack were incredibly personable. They had great recommendations and made us feel really special throughout our stay.

The location is a little remote, around a 10–15 minute drive or cycle from the main town and 10–20 minutes to the nearest beaches. Walking takes quite a while, and it can be a bit tricky to book Grab or taxis.

La qualité de l’établissement, les services proposés et la gentillesse du personnel

Tout était parfait

Rien

Location, staff, cleanliness, food .

Everything was perfect.

Everything was amazing! It was just absolutely perfect - the beautiful hotel, the amazing staff that were there to help with everything we could have possibly wanted and the villas were just devine for our big family!

There was nothing at all.