Cozy An Boutique Hotel Hoian

Nice and peaceful hotel very close to the city centre without the hecticness of it! The room was clean and comfortable and the staff very helpful through the stay. Highly recommend!

Room is sooo cute. Better in real life even than in the booking pics. Staff incredibly friendly and helpful. Breakfast spread was good variety and plentiful with nice space to eat in. Pool area very nice and clean. Wish I could stay longer! Also good location-quick walk to many places

Struttura molto bella con uno staff eccezionale !

Nulla

Przemiłe Panie w recepcji. Pyszne śniadania. Fajny basen.

Wszystko było super.

The hotel has a cozy design, staff is super friendly, breakfast is high quality, rooms are extremely clean, bathrooms are very spacious and 100% comfortable. Location is at the river side with many shops and eating options around, and it is just 3-4 minutes Grab ride to the old town centre.

The restaurant and pool area was always very windy, perhaps they can keep some windows and doors closed to improve the situation.

Great location only a 10 minute walk to Old Town or 5 minutes on the complimentary bicycles. Rooms were spacious with a balcony and comfortable bed. The pool was a good size with plenty of sun lounges. The breakfast buffet was plentiful and staff were fantastic. Would highly recommend.

Nothing.

Le personnel de la réception ainsi que de la salle de restauration et de l’entretien étaient parfaits, accueillants, respectueux et de bons conseils. En revanche, quelques membres du personnel en charge des bagages ainsi que des vélos ont une attitude qui laisse plus qu’à désirer. Heureusement que nous n’avons que peu à faire à eux ! L’emplacement de l’hôtel est satisfaisant par rapport aux centres d’intérêt de la ville, et le prêt de vélos est plus qu’appréciable ! La chambre est correcte, sans excès, mais peut être mal entretenue (matériel et locaux un peu vieillissant) mais propre malgré tout. Piscine appréciée surtout en cas de grosses chaleurs. Le petit déjeuner est correct mais assez vite répétitif si l’on reste plusieurs jours.

Quelques membres du personnel en charge des bagages et des vélos Locaux un peu usés

Great view across the river. Room is well designed with space to work and relax. Very comfortable and close to the old town, many cafes and shops close by. Quiet and calm despite being in the thick of things. Staff went out of their way to be helpful without being pushy. Shout out to Kate, thank you!

Small things - quality of soap (too harsh) and coffee (no 3-in-1 please) could be improved.