Shelbourne Boutique Lodge

Everything was exceptional, loved how kind the manager was, the room was clean and the breakfast was delicious, even though we ordered it at the last minute but the manager was able to wimp it up for us. Totally worth it and I am definitely coming back.

I was they had an iron and ironing board ready in the room.

I liked everything about the place, Gugu was the best, she made sure that we are settled and comfortable, she assisted with everything from booking to the last day

Nothing

They don't serve the breakfast

the service was good

The location, cleanliness and courtesy we received from staff.

Sharing a bathroom as four adults and the aircons were not working on the 1st 2 nights. Woken up by dripping water from the ceiling. Durban is generally warm but that weekend it was extremely cold, the facility didn’t have blankets in the rooms.

The location was good and privacy was on point.

too much dirt behind the head board and under the bed . bathroom drainage needs attention. other than that everything else was perfect 🥰

Easy to access. Good location. Quite.

After using shower most of the floor gets wet

We did not have breakfast due to the cost. R150 for breakfast is a bit much, especially if you don't know what breakfast includes. We loved the warm welcome and the friendliness and helpfulness of the staff. The room and bathroom were spacious and clean, the bed was comfortable, and we slept well. Shelbourne Lodge has a homely atmosphere.

Access to television apps was quite a challenge and took a while to get used to after the manager explained it. The tap in the kitchen area was loose. I would suggest a standard door to the entrance of the room instead of a sliding door that would make it feel more private. A small table with chairs to sit and eat at in the little kitchen and lounge area will be a great option next to room three and will prevent guests from eating in the room.