The Mini Hotel -Birmingham City-FREE BREAKFAST

C'est une arnaque !

Arnaque ! Jai payer 62 euros et arriver sur place il y avais personne ,la porte etait fermées a clefs . Rien n'indique que cest un hôtel, cest tout simplement une maison de quartier où il y as personne ! Une honte d'arnaquer les gens comme ça

Nothing, the property not only put myself in danger but my 3 year old child as well. Awful place.

Left myself and my 3-year-old child without accommodation last night in the middle of Birmingham. I tried multiple times on different numbers to obtain a code for the key safe and find our room number before arrival. In the end, I had to contact Booking.com directly, to which the property did not respond until 11pm at night - three hours past check-in.......only to tell us that they could not accommodate us! Ended up having to get a family member who lived 2 hours away to pick us up. Just grateful that the people at both Birmingham University and Birmingham New Street were very accommodating and let us stay until we could be picked up. Honestly, do not waste your money on this property. I normally stand by the saying that if you have nothing nice to say, do not say anything at all with reviews, but this abysmal place had to be called out. I'd better be getting a refund, or I'll take this further.

Yet again for the 3rd time i was not sent room codes despite txting and ringing contact number,left voicemail but never responded so was unable to stay.sent message from booking .com asking what the problem was and requesting refund ,still no response

Nothing .

The property was in a not very nice location with rubbish strewn around outside .

You are on your own when the transmission of the key details does not work. I had to stay the night on the stairs after not getting my codes. I never received a call back from leaving messages on the answering machines on the two numbers I got (one from the website, and one from the details of a work colleague staying there as well).

Very small rooms, I understand it says “mini” hotel but it felt claustrophobic, narrow stair cases and no sound proofing. Could constantly hear people coming and going, the room itself was boiling. I was in room 7 and it was 31 degrees and yet there was a storage heater in the room instead of a fan. The view of the garden was disgusting. Breakfast was pitiful cheap sausages, lukewarm beans and some egg, watered down squash and no coffee, not even coffee in the room and there was just espresso cups in the room so unable to have a proper cup of tea.. there were no shhampoo or shower gel left in the bottles and was hair in the shower drain, some poo on the toilet brush. The whole feel of the building was uncomfortable and felt unsafe. Staff were weird and hide behind a divider during breakfast. The front door was irritating and difficult to get into, and there was no sign on the building to indicate it was the mini hotel. The sign in the room made it seem like affordable luxury but there wasn’t even the effort to get the basic needs of a hotel room right. The beds must be decade old as all the springs are coming through, awful night sleep. The rooms look dilapidated and in desperate need of painting. The WiFi was nowhere to be seen and so I had to rinse my 4g. No plugs near the bed so couldn’t charge my phone whilst in bed or sat down. Also no sugar in the room. Just pay a bit more and avoid the disappointment, prioritise safety and hygiene and just stay at a premier inn.

Nothing, horrendous when we found it. Not as described and did not stay, went to a real hotel.

Everything, false description. No communication, no parking despite the claims on advert. Amazed Booking.Com allow this listing.

it was clean

the pillows were awful and no normal coffee only instant one