OYO The Pleasant House

Staff were friendly and helpful. Room is cozy and well equipped. They have a shared living room and a kitchen. Despite having some maintenance workers, I felt comfortable there.

Floor cover was wet at some places and not so strong, but probably they've been working on it.

Absolutely nothing as I refused to go to this Unpleasant hotel from other guests ratings with bugs and filth

From what we witnessed from the Royal George hotel, and looking at the feedback with photos, I notified both the hotel and Booking.com that we won't be using such filthy hotel as reported by guests. Instead, my wife and I went to a different upmarket hotel and rested peacefully. Again dishonest and deceiving ratings by Booking.com. I have demanded that I'm reimbursed totally as I didn't turn up. I emailed the hotel and my email couldn't be delivered... I wonder why?

Reasonably clean room and bathroom in the alternative accommodation, nothing else, left early!! Location was too built up and felt unsafe to leave vehicle overnight

This property was a building site, with scaffolding all around and work ongoing, I was given an alternative, which wasn't the same type of room that I booked and very limited on parking and an absolute dumping ground to rear 1 star and lucky to get that

Absolutely nothing, it was awful,

Everything, it was so dirty,

Inside ok and kinda clean

They have construction on roof and daytime could sleep as i worked night time

I want a full refund as we didn’t end up staying here, we got re directed to an atrocious alternative home which wasn’t welcoming at all so we left

Staff

Nothing

On arrival to the estate where this building is located, I immediately felt uncomfortable. After driving around a lot trying to find it as Google maps was telling me I had arrived but all I could see was a building site so assumed it must be wrong. In fact the building site was the accommodation. I arrived at 8pm and there were still men up working on the scaffold. Needless to say, I had the choice between a 9 hour drive or staying here and I drove home.