Mackay's Spa Lodge Hotel

If you are looking for a bang for your buck, this is the place. However, the room had a terrible odor. As if it was musty or moldy. We entered the room the window was propped open, the light and fan were on in the bathroom. And, I could still smell something. During the night it was cold so I closed the window and turned on the portable heater that was there. The smell was super distracting. If you are looking for price, this is it. If you are looking for a good nights sleep - choose differently. Staff were great, plenty of places to eat around the area. Hotel has no food available.

After arriving at the hotel. We were informed that there was no facility for dining. We checked in as they had already taken payments. We went to our respective rooms to find that they were unclean in very bad condition unsafe and overall was not representative of the description and photos on the website. In addition there were no spa facilities or public bar. Photographic evidence is available if required.

No meals available in property had to go out for breakfast and dinner.

We were made welcome. Our room was very clean, comfortable and well equipped. There was plenty of parking. Although we were not offered any meals at the hotel, the town offers places to eat. The hotel appears to be under new management who are keen to make it a success. From the outside, the hotel is in need of some TLC and we found this off-putting at first. The entrance area was also rather dated. Overall, we were happy with this hotel.

The hotel is no frills but for the price has everything you need for an overnight stay. The room was clean and bed reasonably comfortable. The toilet and shower facilities were excellent.

Hotel from the outside is a little run down but it doesn’t change our feelings towards how clean and comfortable the room and beds were. The room was cheap, spacious and perfect for an overnight stay.

Right I’m going to be fair about this if you pay £80 for a room when all of the others within 30 miles are charging £140 you should realise something is up. The room was basic, but reasonably clean. The only plus about the place. The bathroom suite was a light pastel blue colour, tres seventies! The outside of the building looks like its derelict. Overgrown garden and letters missing from the sign. Very Fawlty Towers. The reception would be in the old bar. There are no bar or restaurant facilities BTW… I think the receptionist lives in there kipping on an old leather sofa. … The stair are in need of a lick of paint and a modern carpet or one that doesn’t have a pattern straight from the seventies (pattern emerging there). When I say a lick of paint I mean a bulldozer. Swimming pool?? I never asked if it existed, but even if it did I suspect it would be minging. If you are into the dodgy homeless shelter feel, this is the place for you… Strathpeffer is one of the most soulless places I have ever been. Keep driving to Inverness!

Room was clean, spacious and comfortable but the television didn’t work. The shower and bath room were clean and shower was very good. The outside of the hotel was pretty run down and tired and the lobby was very dated. Staff were helpful but only available over the phone.

We stayed in the Travel lodge which was very clean. The staff were very cheerful and helpful, it was their first day open!!! It does have a pool, that’s why we booked it. As I say first day, but the jacuzzi, sauna and steam room were all out of order, The whole place is very tired, obviously not a lot of refurbishment done when closed. We booked a deal with evening meal, don’t bother. It is a coach party hotel so you get the set menu. Fish fingers chips and beans as a choice on dinner menu??? The bar is so basic, again staff were great. Beer choices were Tennents or Cider, which ran out at beginning of night, couldn’t get it working, so it was Tennants. We went next door to the Ben Wyvis hotel, beautiful, lovely staff and well stocked bar! The Mackays had entertainment on in the very small dreary bar, we couldn’t stand the noise and the crush so went across the road to the Highland Hotel. Another coach tour hotel but so much better. Entertainment was good, and nice surroundings with plenty of seating and quiet areas. We had a great weekend, but pool not enough to stay again.

we went as part of a coach trip we were welcomed by manageress and a member of staff and given our key our room was in the annexe first floor up room was reasonable size for two it had 2 single beds cupboard for clothes and unit with drawers which tv sat on we were in attic room which wasnt very warm but we had an additional heater which helped to heat it up room was quiet we had a good selection for breakfast and evening meal was large portions compared to other hotels we have been to entertainment was in another building belonging to the hotel fri and sat entertainment was good i wasnt keen on sun but that was my preference the staff at hotel were lovely overall would i go back definitely