Old Abbey House

Very good location with parking for trip

Couldn’t turn rads off, was too hot

It was a beautiful place and our suite was very clean, tidy and tasteful. It was a lovely large room and very comfy.

No real dislikes so this is quite hard as it was a great place but the kitchen had only two bowls and spoons so maybe another set could be added? Can’t really think of anything else.

Comfier mattress

Situacion.

Que no limpien todos los días

The room and hotel itself were gorgeous. Comfy bed too

The room was 27degrees on arrival and the air con unit was very temperamental. I had to ring a couple of times to ask for the heating to be turned off. Was assured it was off and they could remotely turn the air con on but the room still sat at about 25degrees the whole stay. Being uncomfortabley hot even with windows open. I stayed 4 nights and my room wasn't cleaned and towels / coffee / cups were not replenished until I rang on day 3 to request this. There was no staff present as it was an electronic check in service. Which I dont mind but it would have been nice to have someone around at least. Also phoneline went off at 7pm so if there had been a problem/ emergency no one would havs been informed until the next morning.

This hotel was a new concept for us. There is no physical presence of staff as far as I can tell and check in is by a console at the door. This was a little more complicated than I anticipated because you need two numbers to confirm reservation... the personal code messaged to me on the Booking.com confirmation AND the longer booking code which was emailed. However, the room was excellent and the location was perfect. The building is handsome and well placed to access Abingdon centre. There is NO restaurant or bar on site... but it is a very short walk to number of very good cafes. Abingdon town centre seems to have embraced cafe culture in spades. Walk out immediately behind the hotel and you are in the Abbey Gardens and then out past the superb children's playground and into the watermeadows along the banks of The Thames where you can do a charming circular walk via the river crossing at Abingdon lock.

The lack of welcoming staff made the experience of staying at the hotel rather colder than I would have anticipated. But, to be fair, we were there to have a room for the night and the customer service on-line was excellent, even though it was remote. We left clothing in our room and this was retrieved and the team was in touch with us very quickly and efficiently to arrange how we could collect it.

The location is perfect. The room was spotlessly, very comfy bed. Excellent tea/coffee tray.

Not seeing any staff

Close to town centre

No reception No breakfast facilities