Duke of Cumberland

Great location lovely breakfast friendly staff

The room we had was an awkward shape and not much room on my side of the bed compared to the room we last stayed in but it was cheaper so can understand the compromise.

The location was excellent, the room very bright and the bed very comfortable, the coffee and tea service in the room with perfect tap water, the fantastic TV screen in front of the bed.

First of all, I called the night before to confirm the room, also asking what time check-in would be, a guy on the phone told me that it could be done before 3:00 PM since I would arrive around 11:00 AM. Upon arrival at the hotel, the girl in charge of the rooms told me that the room would not be ready before 3:00 PM. Okay, we're leaving to return around 2:00 PM more or less and they didn't know what to say. Even though the guy at reception said that some rooms were free, okay, when we go up to the room, the lady tells us the breakfast time without even pointing out that breakfast is not a buffet but an à la carte service. If I had known that it was a service, I would have gotten up later. After all this, there wasn't even a jug of water on the breakfast table, because I asked for water automatically, another glass with water was brought to me when the jug should be brought because I don't think the glasses are placed on the table in sight.

Lovely decoration very welcoming

Could see an issue with noise from garden pub in summer stats carpet was a bit stained but rest of room was lovely

Well taken care of with last-minute booking. Friendly, kind and helpful staff. And great to be back in a town by the sea where I spent time in the past. Was meeting friends later that day.

Excellent location. Lovely room and building. We had a really nice stay. Nice complimentary local beer in the room and a well stocked coffee/ tea offer. Great drinks service to the room with QR code and very quick arrival! The toiletries were lovely and Made in England which is a really nice detail.

Nothing that we didn't like. Two small bits of feedback: it would be nice to have a few food items on offer for room service, alongside the drinks offer. Also, to have some of the lovely body lotion in the bathroom.