J&V Hotel and Resort

room spacious

Bad Room stinky smell and leaking bedroom ceiling

none

i want to tell the truth it is not rated as 5 star, not really worth the value tiopayPhp8,000 plus for a Family Suite plus 1,500 for extra person. The frontdesk no dialog about the welcome of our booking & payment, i was the one to ask about our breakfast, the way to go to our room, luggage assistance. Upon entering our room it smells old stocked up room, no room fragrance, our 2nd smaller room dont have clothes cabinet, no plug outlet, no table to put our things, lamp shade not working. Our room was located at the end of the hallway. Around 0720am their laborer was hammering and grinding something about their hotel repairs. Water Glass in the toilet have white marks that was stocked & not washed well. Bathroom trash can and drainage are all rustic, the faucet are not stable on its place it keeps on moving, the bidet got loose on its wall screw and have fallen out of the wall, The sofa have many white marks on the leather that looks like OLD. One Coffee mug have many chipped on spots on the mouth drinking area. White bedsheet & blanket pillows have black spots & overall it doesnt look white. Terrace is not clean enough for us to sit, everything have dust. Breakfast cornbeef and Ham is not qualified for a 5star hotel. Coffee is very light. Parking area smells foul because of their garbage room located there. Did the hotel inform you of their hotel repairs which we could have seen in the booking portal ?

The owners and staff are helpful, friendly and courteous. Breakfast and meals are lovely. The room is very spacious. The hotel standards are highly maintained. I am going to recommend to my family and friends. We have a new family and that is The J&V Hotel and Resort.

None. Our expectations are met.

Staff is very friendly. Conference rooms on site. Swimming pool very big

the facilities

the location, it’s a bit far and hard to find

We like and love the hotel. The room is spacious overlooking the pool. We like the location. The hotel is secure. I also like the food. The owners and staff are friendly, helpful, accommodating, courteous and they make you feel at home. The hotel is safe and secure. I will definitely go back and recommend to family and friends. We feel that we are now a part of the family and valued.

None at all.

the cleanliness and kind staff

a little noisy because of construction