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9 / 10 Guest Rating

UMA Hotel and Residences

Magsaysay Ave, Naga, Camarines Sur, 4400, Naga, PH

UMA Hotel and Residences - main view

About the Property

Experience the perfect blend of comfort and convenience at UMA Hotel and Residences, your ideal retreat in the heart of Naga.

Modern Amenities
Stay connected with our complimentary wireless internet access and enjoy the convenience of our 24-hour front desk and business center. Whether you're here for business or leisure, our key amenities ensure a relaxing experience.

Dining Options
Savor delectable meals at our on-site restaurant or grab a quick snack at the coffee shop/cafe. Unwind with a refreshing drink at our bar/lounge after a busy day. Don't forget to indulge in our buffet breakfast available daily!

Event and Meeting Facilities
Host your events in style with our versatile banquet hall and conference center, which includes three well-equipped meeting rooms. Free self-parking adds to your convenience while visiting.

Book your stay today at UMA Hotel and Residences for an unforgettable getaway!

Facilities & Amenities

Meeting rooms
Free WiFi
24-hour front desk
Designated smoking area
Concierge service
Elevator
Breakfast available (surcharge)
Meeting rooms
Wheelchair accessible parking
Braille or raised signage

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Free in-room WiFi has a 4-device limit.

Check Room Availability

1 night Ā· 2 adults

Available Rooms

Deluxe Twin Room - Photo 1
Deluxe Twin Room - Photo 2
1/2

Deluxe Twin Room

2 Twin Beds and 1 Twin Sofa BedViews of the river and cityRelax - In-room massage availableInternet - Free WiFi (4-device limit) Entertainment - 42-inch Smart TV with cable channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterSleep - Turndown service and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and guidebooksComfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 3
2 Twin bed (90-99 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxAir conditioningHair dryerBathrobe

Deluxe Twin Room

Non-refundable
Breakfast Included
20% OFF$93.8

$75.04

Includes taxes & fees
Deluxe Double Room - Photo 1
Deluxe Double Room - Photo 2
Deluxe Double Room - Photo 3
1/3

Deluxe Double Room

2 Double Beds and 1 Twin Sofa BedViews of the river and cityRelax - In-room massage availableInternet - Free WiFi (4-device limit) Entertainment - 42-inch Smart TV with cable channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterSleep - Turndown service and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and guidebooksComfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Double bed (131-150 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxAir conditioningHair dryerBathrobe

Deluxe Double Room

Non-refundable
Breakfast Included
20% OFF$99.32

$79.46

Includes taxes & fees

Guest Reviews

9
Exceptional47 verified reviews
AI Summary

Guests highly rate the delicious pinoy breakfast and frequently praise the useful amenities in the room.

Categories

Cleanliness8.2
Service8.7
Location9.2
Room Quality9.2
Amenities9.2
Value for Money9.2
Food and Beverage9.2
Overall Experience9.2

Select topics to read reviews

E
Erlen
Verified booking
family
Standard Room
Stayed in Aug 28, 2025

"Excellent"

8.0

I love the Pinoy food prepared for Breakfast šŸ˜.Just needed to repair some of the broken things inside the Hotel .I was amazed the most by the Telephone inside the Comfort Room can be use for Emergency and the Flashlight inside the cabinet šŸ˜. The Hotel is recommendable .

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 20, 2025

"Need change"

6.0

The staff are not friendly in the labby they thought we couldn’t afford to rent a room

Helpful?
E
Elizabeth
Verified booking
family
Standard Room
Stayed in Aug 4, 2025

"Exceptional"

10.0

Will definitely return with more family and friends

Helpful?
A
Adam
Verified booking
Standard Room
Stayed in Jul 2, 2025

"Excellent"

8.0

Nice rooms great friendly staff. Buffet breakfast could use some upgrades ( maybe some bacon , omelette options.

Helpful?
V
Vincente
Verified booking
family
Standard Room
Stayed in Jul 1, 2025

"Excellent"

8.0

Nice lodging with friendly customer service…. Breakfast buffet is pretty good

Helpful?
B
Bong
Verified booking
family
Standard Room
Stayed in Jun 20, 2025

"Good"

4.0

Centrally located to all restaurants in Naga City. As a supposedly 2 year old hotel, it has a lot of potential but lacks basic property management. Upkeep and maintenance is visibly poor such as the sewer smell in the basement parking, elevator and hallway. I heard hotel got flooded last year and unable to provide solution to the sewer smell. Its next door to the Bicol river which i think makes it susceptible to flooding. For the room, we checked in with water stained mirrors, moldy shower head, leakage on kitchen vent (reported it, staff just put a towel to catch the leak and never came back to fix it), and unmopped floor behind hidden corners. Very tight space and you have to literally walk sideways to go to the far end bedside. We also ask for extra towels (we booked 4 and they put 2), and when we asked for extra towels, they questioned why we needed more. Lastly, the worst part, there is no room WiFi and non existent except for the lobby. We reported it and she ridiculously replied its due to the rain and weather. I worked in Telecoms and this is an easy fix and just shows poor instalation in all rooms and care from management. When you people going down to the lobby just to get a decent WiFi is a sign of absolute lack of care. We've read pass reviews and this is not a new issue. You are basically guaranteeing no repeat customers with this management approach for a 2 year old hotel with 2 year old excuse of "soft opening".

Helpful?
V
Victoria
Verified booking
family
Standard Room
Stayed in Jun 20, 2025

"Exceptional"

10.0

Beautiful hotel. Very modern

Helpful?
K
Kim
Verified booking
family
Standard Room
Stayed in Jun 13, 2025

"Exceptional"

10.0

Staff very helpful. Room was great

Helpful?
M
Melvin
Verified booking
Standard Room
Stayed in Jun 6, 2025

"Exceptional"

10.0

Highly recommended.

Helpful?
E
Excelita
Verified booking
Standard Room
Stayed in May 17, 2025

"Exceptional"

10.0

It was wonderful and their customer service is excellent, everyone is accommodating and wear a smile in their faces.

Helpful?