Clarence Co-Living - Private Room Self-Cater

Had to leave early! This is a scam and management is incredibly rude! This is the first time in my life I am leaving a negative review for anything. We booked a room with a private bathroom but upon arrival found out there were only 2 shared bathrooms. After messaging management about this we received increasingly rude replies and no solution was offered. See below for message exchange and decide for yourself if this is a place you want to stay at: ===================== Hotel management: Only full house is private bathroom (which you did not book) Did you book through booking.com? Customer: I booked through booking.com Stating that the full house has one private bathroom as an excuse for listing this as private bathroom is nonsensical. There is an option to list this property as having a shared bathroom, which it is since the bathroom is shared between at least 4 rooms. Hotel management: there is no error on our end, you may take this further to booking.com support as you wish but there isn't anything I can do on my end Customer: We have a screenshot of the listing stating falsely that the rooms were equipped with a private bathroom. The error on your end is listing this property as having a private bathroom when there is none available only a shared bathroom. The false listing is your responsibility. Hotel management: I will confirm to you again, there is no error on our end. Please take it up with booking.com as you wish. Customer: So you confirm that there is only one bathroom available that is to be shared between all rooms, correct? Hotel management: There are two bathrooms shared between 4 bedrooms in this house. Customer: So there are 2 shared bathrooms? Hotel management: I believe that is what I said. ========================= Also when we entered the property there was a person in the living room hiding fully underneath a blanket in the dark. We know they were not sleeping because we could see them move to cover their face.

Good location. Close to the event I was attending. Comfy bed very clean. Clear instructions on how to get in. Good bathroom.

It was very warm in the room. The couple down the hall were noisy very late at night

Everything!

You didn’t have hair dryer

The bed, kitchen, bath, and toilet in this inn were all clean and easy to use. The locks were hard to open but the video was very helpful. There are towels, kitchen utensils, and condiments, but no hair dryer, so you should bring your own. I would stay here again when staying in Manchester.

It is 10min for a walk from the bus stop, so those with a lot of luggage may want to take a taxi!

Location. It’s easy to find.

The steps. I guess I can’t complain as it’s a unique experience.

I felt really at home in the this beautiful place that is tastefully decorated and well cared for. I will for sure stay again when I'm next in Manchester.

Nothing