Sumitra Luxury Villas & Resort by Pramana

Das Hotel ist recht neu und dementsprechend in hervorragendem Zustand. Alles ist sehr sauber und großzügig. Toller Pool mit super Sonnenliegen. Das Personal ist außergewöhnlich freundlich. Tolles Frühstück a la carte mit reichlich Auswahl (auch das Restaurant ist zu empfehlen). Das Hotel hat eigene Vans und Fahrer und bietet Flughafentransfers aber auch private Touren an. Die Zimmer groß hervorragend ausgestattet; sehr bequeme und riesige Betten. Unmittelbare Strandlage (näher geht nicht). Ein sehr herzliches Danke an Sri, die uns jeden Wunsch erfüllt hatte.

Hinsichtlich des Hotels gibt es nichts, was man hier erwähnen könnte. Sanur ist eher die ruhige Ecke auf Bali anders als an der Westküste (dies haben wir bewusst so gewählt). Der Strand ist in Nusa Dua sicherlich schöner aber ein Hotel in dieser Liga kostet dort sicher auch das Doppelte.

Everything. Excellent service from all staff. No request was a problem. Pool and drifting pool were first class. Great location , free bikes to use and a fabulous breakfast on the pool deck each day. Food was a little more expensive but was first class, lots of tasty options and professionally presented. We really enjoyed our very relaxing stay at this resort.

Nothing to dislike!

The staff , food ,location , amenities were exceptional. Staff could not be more helpful

Gardens and the lazy pool. Beautiful rooms

It was in a good location

Not much was all very nice

We had a very comfortable room and the resort had a good atmosphere. We enjoyed the pool and the staff were very friendly and helpful in all respects cts

Notvanything of significance

Spacious rooms. Beautiful garden. Exceptional staff. At the quieter end of Sanur. Short cab ride to popular restaurants and shops. This was our second stay and it did not disappoint.

Smokers in close proximity to the restaurant is annoying.

Absolutely beautiful resort!!! Beautiful staff. Gorgeous pools. Lovely complimentary afternoon tea around the pool. Perfect resort for anyone needing to relax around the pool and have some quiet time. Free bike hire as well.

The only downside for me was being away from shopping and not having money changer in the resort. Both were easily fixed, money changer at resort next door and free bikes available to ride to shops or bikes. Shuttle bus to shops.

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It is small resort and villas right on the beach at Sanur, near Mertasari Beach which is very popular with the local people. Kites are prevalent here, which are magical to watch. Staff were fabulous, we stayed in Ocean View King room and were upgraded to Ocean view plunge pool suite on the top floor as there some renovations happening near to our original room, the ocean view room was gorgeous, the suite was next levelPool was lovely and floating around on the lazy river was especially lovely. Mostly adults with only a few children, which they cater for but as a grandparent I would go to a resort more targeted for children than this one, which I think is perfect for adults.

Restaurant menu was the same for the week, there were no special event nights, such as a BBQ dinner, we went out more nights for dinner than we ate in. Breakfast was lovely each morning, a la carte which was great as it is a small resort so having your choices cooked freshly was appreciated. Lighting in the bathroom was lovely but not helpful for applying make up, so a light and a mirror that you could adjust on a swivel would have been appreciated, very minor issue.

Spacious room, beautiful location, good in room amenities and nice and clean.

Attention to detail from staff in food and beverage service, slow to respond and not returning to check for further orders/needs. Better training is needed for cocktails, these are a large part of enjoying a tropical holiday but all the cocktails were average at best.