Cleopatra Sidi Heneish

Thr staff were awesome, helpful n polite. Mr. Ahmad Galal went out of his way to make our stay memorable as it was my hubby's birthday. Every single person we interacted with was great. Room was spacious, properly furnished. TV screen is wide, had bein so we were able to watch FIFA 2026 matches. Bathrooms, towels bedding were squeaky clean.

Restaurant food. Portions were tiny when we ordered room service.

One of the best resorts on the North Coast. The sea water is crystal clear, and the resort features numerous swimming pools. The open buffet is excellent, offering a wide variety of delicious, high-quality dishes. The staff are exceptionally friendly and helpful, especially Mr. Ahmed Galal, the Reception Manager, who is truly outstanding and one of the best. Highly recommended for anyone looking for a wonderful and relaxing stay.

The staff was exceptionally helpful throughout my stay. A special thanks to Ismail at the front desk reception for his professionalism, kindness, and excellent service. He made the experience even more enjoyable. Highly recommended!

Everything was great , and I would like to thank MR. Mohammed Habib for the great hospitality . Really i had great time because of him and the staff. The facility was perfect.i hope i will be there next season 👍🏻

We had a wonderful stay from the very first moment. The reception team welcomed us warmly, and the welcome drink was a very nice touch that immediately made us feel comfortable. The room was perfectly prepared, very clean, and equipped with everything we needed. Housekeeping did an excellent job every day, always making sure the room was clean, fresh, and well supplied with all items, thanks to Mr. Ahmad Galal, the Reception and Rooms Manager, who treats hotel guest as if they are his own. The beach atmosphere was absolutely beautiful, with amazing clear turquoise water and a very relaxing setting. The beach team were extremely polite, helpful, and attentive, always making sure we had the right umbrella and a comfortable place to enjoy the day. The food was another highlight of the stay. The main restaurant offered excellent quality, delicious dishes, and very good service. The selection was not excessive, but everything was prepared with real taste, care, and professionalism — quality over quantity. We also enjoyed the beach bar very much, especially the amazing jumbo burger sandwich. It was honestly one of the biggest and most delicious real beef burgers I have ever tried. Overall, every day there was something special that impressed us — from the reception, to housekeeping, to the restaurant, snack bar, beach service, and the general atmosphere. A truly excellent experience, and we would definitely visit it again and recommend it for the quality vacation seekers.

Nothing was wrong, every thing was in order

Service was exceptional, employees were all helpful, had an amazing time a spectacular resort Ahmad Galal the reception manager was always there to ask if I needed anything he was very helpful and took care of everything I requested immediately. If you book at this resort make sure you're dealing with him, he gets everything done fast and swift.... very pleasant individual.

Amazing paradise, really a 5 star luxury hotel

Very good stay with a great staff, special mention for mr. Ismail.

Amazing paradise, a really 5 star luxury hotel

Great stay with a very good team, special mention for mr. Ismail