Kasa Rino Denver

the unit itself was excellent. bed was comfortable, had all appliances you could ask for including full washer/dryer. check in was a nightmare. unless you’re in your 20’s and used to all being virtual there’s no help in navigating how to get in, the garage, and i tried to check in at 2:30 and couldn’t get to speak to anyone to even try to do it. when i tried to get in contact through their chat bot it was a joke. only way i could access the garage during my stay was to wait for someone to go in or out first so i could enter, i never got a good answer on how to access the garage. the unit itself was great, worthy of 4.7 stars, and the rate was attractive, but the overall experience was very aggravating, and i wouldn’t recommend it to a business traveler over 35 years old.

Studio was perfect with all the amenities you need for your stay. HINT: Be sure to watch YouTube video with check in procedures. It will make the check in process go so much smoother.

The communication was great. Lots of follow up and quick to reply. The area around the place is under construction and right next to a train track so it was noisy from time to time. We also booked this seeking on site parking which it showed in our search but then after booking said it wasnt availabile so that we a bummer. Luckily we didnt have to walk more than a block. We also thought the pool was open but it wasnt. The space itself was well cared for, very clean but the bed was hard as a rock. The location was in a really fun area, maybe a bit out of the way for someone wanting to walk all of RiNo with kids, but not too bad.

Nothing, totally unsuitable.

This is not a hotel. It is an unstaffed apartment block We couldn’t get any help . We didn’t stay, We couldn’t access the building We couldn’t leave luggage. Totally didn’t meet our needs. We were forced to pay for a very expensive, last minute hotel. We are requesting a refund or we will inform booking. Com about the unsuitability of this property.

There is construction across the street from the property

outdoor noise - train, highway

Let me start by saying the room itself was amazing. Totally apartment style, loved the aesthetic of it. If I had to rate the parking situation, the communication with the property prior to check in, and the ease of instruction - I would not recommend staying here. Now that I know how to maneuver it’s fine but I don’t think I’ll stay here again.

great place to stay after the game in Denver

large, clean sufficient space.

would have been nice for the washer to be free/included