Pioche Village Park City

Nice hotel

The property itself is beautiful, new, and exceptionally clean. The unit was spacious, well-maintained, and fully stocked. However, the customer service is virtually nonexistent. During check-in, the front desk staff was unwelcoming and provided no instructions—just handed me the key with no guidance. I even had to ask what floor my room was on, and no information about the facilities was given. Now, I’m trying to resolve a $50 charge on my account along with other billing questions, but my calls are being sent straight to voicemail. If you’re looking for quality customer service, I’d recommend staying elsewhere. This is simply a clean, upscale place to stay—nothing more.

We were awaken at 5:00 by construction vehicles, heavy machinery and the beep, beep, beep of reversing trucks. You are literally in the middle of a construction zone. Also, pictures of the hot tub are misleading as one hot tub services all of the buildings. We had to drive to the hot tub. The design of the bathroom shower allows for water to get all over the bathroom floor. Very bland accommodation, sterile and no warmth. Although reception was responsive to our lost luggage needs, when asked if there was a way to Deer Valley Ski resort from the property, they said no....even though there is a gondola across the street.

Room was very clean and spacious. Comfortable bed, a huge walk in closet, a slot kitchen, and big bathroom with a shower. Easy access to the Jordanelle lift at Deer Valley. Amazing!

Was a very clean and new facility was very quiet. We liked the views especially staff was very attentive and the hot tubs were awesome. Will be back.

I liked the brand new place but their check in communication could be improved. People probably come here in January to ski. There was no mention of how to catch a shuttle to the lift which is nearby but may be too far for many to walk with their gear. No mention that you could valet your skis overnight at that lift. No mention of how to checkout and where to drop your key since desk isn't always manned. Told all info I needed like WiFi password, checkout, etc would be in the room. There was no information in the room. Like the place but didn't like the communication that would have allowed me to maximize my skiing experience.

Such an amazing home base for skiing Deer Valley. Everything was exceptional!

Great location and very new building

I was quoted a rate for this hotel in Canadian Dollars by Expedia however the hotel charged me same amount in American Dollars. There is some miscommunication and Expedia is not getting back to me. So this means this property cost me $150 more than I was expecting.not fun to see this in my Mastercard.

New and well taken care of