Willow Bay Resort

Our first stay at Willow Bay Resort.We travels from Florida.0ur first contact was a welcome call from the front desk. They gave us our room number and easy access code for the room. This made our checkin seamless and easy! We arrived in the room to find an incredibly clean and well appointed room. The bed was comfortable and clean and the bathroom was spotless. This room had an amazing view of the ocean. The view was beautiful, my wife stared out the window with amazement. The access to the beach was easy and close. We came for the beach and the access was close and easy. The staff and front desk were friendly and accommodating to all our needs. This property was amazing and not easy to forget! We plan to revisit soon. Overall this was an A resort!

The closeness of the beach can't be beat. The staff were very accommodating.

This place seems to have been review-bombed with positive reviews that might have been paid for or something, because you’d have to be missing part of your frontal lobe to give this a 10/10. I’ll start with the good: - Mary (the on-site attendant) is very responsive and friendly. - The property is right on the beach. - The text before check-in is detailed enough to get you there. - Temperature control is decent. - The rate was not over-priced and you can see why below. The not-so-good: - The pictures don’t match the property at all. Either they were staged and/or there were filters applied. - Half the time, there was someone smoking weed in a nearby unit and it got old real fast. It was gross. - Both jacuzzis are out of commission, which is also misleading and there’s signs for vending but no vending machines. - The furniture in our unit was dirty, most notably the couch and the floor was covered in sand. This place needs a lot of investment and a lot of work for people to not feel like they’ve been duped.

This resort looked good when booking online. The pictures were definitely taken to make it look better than it was. The lobby and room were clean. The common areas were on the dirty side and the smell was not very pleasant. Outside they had replaced boards on the boardwalk to the beach. This is always appreciated except they left the old rotten boards right next to the boardwalk and it made it dangerous. The pools and hot tub were not functional and were disgusting to look at. The two neighboring resorts has nice clean pools. There was a gathering very late into the night and it made it unbearable to stay in the room or try to sleep. The staff was very polite and responsive and eventually got the noise to stop. I come to Myrtle multiple times a year. This was by far the worst place I have stayed at. Rather than being well rested on my trip, I was more tired that when I started. There are two wicked bright lights for the exterior rear. They are positioned right above two of the top floor bedrooms, and one was in my room. The curtains have gaps and let it more light than the sun. I had to go to the store and get make shift ties to keep the curtains together to not let in the light above the room. I can say without a doubt, I will not be staying here again and I will not recommend Willow Bay to anyone traveling to Myrtle.

People are nice as can be. Anytime you need they bring to your room. We enjoyed being able to cook and vacation on a budget. Less going out to eat left more money for activities in the area. The ocean view was beautiful. We will be back.

The two ladies working there were very helpful and truly care about their customers, they went above and beyond to make sure my wife and I were happy with our stay. We’ve stayed in motels everywhere but have never stayed in a nicer more clean motel than Willow Bay. We highly recommend this place , we will definitely be staying there in the future.

Ray and Angie were great! We had a girls week and Willow Bay was perfect! Definitely recommend!

Great stay

Really enjoyed our stay. Even though we didn’t have the best weather, we were very comfortable in our condo.

Great staff