Las Vegas Garden Hotel Mbarara

If I stay in Mbrarra, I'll be staying here. Great place, wonderful breakfast and restaurant. We were well taken care of while we stayed here. I was impressed.

The sauna experience.

The hotel charges an exorbitant fee ffor ironing! So everytime one needs to iron something even as small as a hankie they have to pay so much! We couldn't understand why a hotel that big couldn't put flat irons in the rooms. And when we said something about it, the girl at reception was so rude that she even rolled her eyes at us. The girls are checkin/out were rude, slow, looked bored and just unmotivated. A lot of training needed for the staff. It's a big hotel, maybe 3 star for the region it's in but the staff at reception are -2 star rated.

Great breakfast

My room was extremely noisy to say the least! I could hear everything happening outside—doors constantly slamming because they didn’t shut properly, and children crying and shouting as early as 7:00 a.m. The noise didn’t die down until around 3:00 a.m the previous night! Then when I called reception about my window on ground floor that couldn’t shut well for the night, they took a very long time to respond! Regarding the early morning noise I requested to change rooms since I wanted to stay another night but couldn’t stay in the noisy room, reception wasn’t helpful. I ended up cancelling my planned extension due to this.Some receptionists are rude/unprofessional though some great for example when I complained about the noise at checkout, only one of them, like out of four people present apologised for the inconvenience, rest weren’t bothered! I won’t be visiting the hotel anytime!