Princess Senses The Mangrove Resort - Adults Only

It was a beautiful property, kind staff

My husband and I were celebrating our 19th anniversary at Princess Senses Mangrove and it did not disappoint. The beach, the room, the property, the food, the drinks.....Excellent!! What was even better than all of this was the amazing staff. From start to finish, the staff truly makes this place. Everyone was so nice and friendly and extremely helpful. Just to name a few...Craig at the front desk during check in, Andrew who greeted us when we first arrived, Sherricka and Neresha at the Food Market was amazing. Both professional and always very friendly. Rayjay serving up delicious drinks.. Allll the shuttle drivers!... all the way to the operators on the phone. Loved it. Had the pleasure of speaking to Enrico the Managing Director who took the time to stop and talk with us so warmly. We ourselves own and run a vacation rental and highly value good customer service, a clean comfortable space and creating a wonderful memory. We appreciate when we can go on vacation and experience what we provide and it exceeds our expectations. Everything at Princess Senses Mangrove was excellent. Would highly recommend this hotel. Whether its just for a few days or for a week like us, it will be worth it.

Great place

Princess Senses is a beautiful property. Opened for less than a year, it still has that "brand new" feel. Resort is split between an adult-only and a family area. Platinum upgrade is very much worth it. Butler service was fantastic. Housekeeping did a good job, but was a little bit unpredictable on their timing each day.

Excellent hotel

Almost everything was great.

The urinals needs to change or regularly clean, they gave off a stench after awhile even the ladies rest rooms at the swim up bar & male near to the water park.

Property is clean and staff very helpful and friendly but there was no daytime activities on the senses side of the property

Staff was friendly - big up to Owayne!! He made our stay entertaining!

It was such a nice experience! It was very clean, and renovated. The food could be better but everything else was great. Be sure to use your discount for the spa because i forgot to present it from expedia and i paid full price. Also be sure to book your shuttle with the resort before you arrive because we didnt and had to pay extra for a regular taxi service to bring us an hour to the resort! The service was spectacular, the room was huge and the shows were entertaining. I would definitely recommend this resort!

Staff was friendly and helpful. The hotel was beautiful.

Food was ok, need soom more variety though. The hotel overall needs more cool shade on the beach like palm trees etc. Not enough shade