Alma San Juan, Puerto Rico, Autograph Collection

Location was good

Having a car was the biggest problem. Would not stay again if we had a car. We had to find parking. The hotel gave us a list. Fist one was full the second place was a little sketchy. But it worked

Parking

NA

This hotel is very well located. The room was fairly spacious and definitely comfortable. The bed was great. The rooftop is a wonderful place to relax or dine.

Our room had no window we could look out, just small ones high to bring in light. This was fine for our brief stay, but I would want some sort of view for a longer stay.

The building is clean and the staff is nice and helpful. The robes were top quality and the room was nicely appointed, even in the lower end room. There was no free breakfast but the cafe downstairs was excellent. The gym was small but had plenty of options (treadmill, elliptical, dumbells from 8 - 50 lbs, kettlebells, and medicine balls) The pool was small but had an excellent view and was perfect for cooling off in between basking in the sun.

The room walls are very thin and the room next to our decided inexplicably to have a loud gathering well past 1130-midnight. I will say that we texted the front desk to ask them to respect quiet hours and the noise stopped shortly after. The rooftop could benefit from some shaded area - umbrellas may be difficult for safety reasons but they could get creative with sun sail shades or the like.

Location was amazing

Walls very thin. You hear everything

The hotel is conveniently located on a nice square in the middle of the old town. The staff were friendly, and the facilities were clean, with everything working in good condition.

The only annoying aspect was the rather labyrinthic experience it took to get to our room. Also, the room was smaller than we had expected for the price.

Excelente localización en el Viejo San Juan. Todo muy limpio y ordenado. La atención de los muchachos de la recepcion fue excelente.

Había una puerta muy sencilla entre la habitación que nos dieron y la vecina que no permitía la isolación acústica, ya que todo se oía. Los vecinos estuvieron hablando entre las 2 AM y las 3 AM, lo cual nos impidió un descanso satisfactorio.

Todo estuvo perfecto, pero el mayor plus es la ubicación y el rooftop con piscina.

La habitación podría ser un poco más grande y sería mejor si extendieran el horario de la piscina.