ZANA in the Wild Dhikuli Jim Corbett

Nothing this was one the worst experience I ever had in my life

Rooms , lift not working , washroom not clean, manger and staff very rude, non educated staff, not professional at all

Property location is good Breakfast is good

Not value for money. Poor service and slow response from staff. Disappointing experience. Basic requests were ignored for a long time. Safety concerns due to broken glass left near our table despite informing staff. Service quality needs significant improvement. Staff appeared more focused on corporate groups than individual guests. No direct river access from property Expected much better hospitality for the price paid. Long waiting times and lack of attention to guests.

Disappointing Experience at Zana Luxury Retreat – Not Worth ₹50,000 for 2 Nights I recently stayed at Zana Luxury Retreat with my family, booking 3 rooms for 2 nights at a cost of approximately ₹50,000. Unfortunately, the experience fell far below the expectations set by the property’s branding as a “Luxury Retreat.” Check-in & Room Experience * No welcome drink or arrival hospitality was offered. * Rooms were handed over only at 2:00 PM, despite our early arrival. * The rooms had a noticeable foul smell. * Linen and bedding cleanliness were below acceptable standards and appeared dirty. Amenities & Pool Area * Although the swimming pool was operational, no bathrobes were provided for guests. * The pool experience itself was enjoyable and was probably the best part of our first day. * However, the pool cleanliness was questionable. The water and surrounding area did not appear well-maintained, raising concerns regarding hygiene. Service Issues * During High Tea, the staff seemed unaware of the inclusions associated with our room package. * We had to repeatedly clarify and confirm what was included, which was embarrassing and unprofessional for a property positioning itself as luxury accommodation. Guest Management & Ambience * The property appeared to have very little control over guest behaviour. * Loud noise and disturbance continued late into the night, significantly impacting sleep quality. * There seemed to be no enforcement of basic guest etiquette or quiet-hour policies. Food & Dining * Dinner initially appeared good in taste; however, it later resulted in digestive discomfort. * Pizza quality was below average. * Pasta was served with an undercooked/raw sauce. Even after sending it back, the revised dish remained unsatisfactory. * Breakfast was far from what one would expect from a luxury property, with limited variety and very few appealing options.

Nothing

Shower' s knob was broken in the bathroom...lift was not working ...it was very uncomfortable to go upstairs again and again with kids ....prices of the menu was too high ...but quality of food was not matching the prices

I recently had the pleasure of staying at Zana, and it was an absolutely phenomenal experience! This is easily one of the best properties I have ever visited. The location is breathtaking, offering a perfect, peaceful escape surrounded by lush greenery. ​Every single aspect of our stay was flawless. The rooms were immaculate and incredibly comfortable, but what truly stood out was the hospitality. The staff is exceptionally warm, courteous, and always ready to go the extra mile to make you feel welcome. ​The food was another major highlight—absolutely delicious with a great variety to choose from. Whether you want to relax in nature, enjoy top-notch service, or eat fantastic food, this place has it all. I highly recommend Zana to anyone looking for a luxurious and memorable getaway. I will definitely be coming back!"

An unforgettable stay! Zana is a fantastic property nestled in a beautiful, lush green location. The ambiance is incredibly serene and refreshing. Everything from the room hygiene to the amenities was top-notch. The food was simply delicious, and the staff was incredibly polite and attentive to all our needs. If you are looking for a perfect nature retreat with luxury service, look no further. Highly recommended!"

A perfect 10/10 experience at Zana! I cannot recommend this property enough. ​The Property: Exceptionally well-maintained, luxurious, and peaceful. ​The Location: Surrounded by beautiful greenery, making it the perfect relaxing getaway. ​The Staff: Warm, professional, and incredibly helpful. They made us feel right at home. ​The Food: Outstanding quality and taste! Every meal was a delight. ​If you want a flawless vacation where everything is taken care of beautifully, this is the place to book!"

An unforgettable stay! Zana is a fantastic property nestled in a beautiful, lush green location. The ambiance is incredibly serene and refreshing. Everything from the room hygiene to the amenities was top-notch. The food was simply delicious, and the staff was incredibly polite and attentive to all our needs. If you are looking for a perfect nature retreat with luxury service, look no further. Highly recommended!"

The ambience is good. The staff is polite and cooperative.