Umutuzo Lodge Kivu Lake

Super séjour, l'accueil, le personnel, le cadre...

Il a manqué du choix au restaurant

We had a wonderful stay at Umutuzo Lodge. The lodges are beautiful, comfortable, and very peaceful, with a fantastic view overlooking Lake Kivu. Waking up to the scenery and enjoying the sunsets from the property was truly special. The atmosphere is relaxing and perfect for a quiet getaway. What truly made the experience special was the staff — they were genuinely outstanding. Everyone was so warm, attentive, and welcoming, and they went above and beyond to make us feel comfortable throughout our stay. Their kindness and hospitality created such a lovely atmosphere and made the whole experience even more memorable.

There was nothing major to dislike about the property, and overall the stay was very enjoyable

Magnifique propriété, les chambres sont spacieuses et tous les équipements sont de qualité. Le personnel est aux petits soins, la cuisine est variée, et délicieuse. La vue sur le lac est extraordinaire. Philippe, Eric et toute l’équipe sont très accueillants et ont rendu notre séjour vraiment agréable.

Rien.

The feeling of being a returning guest on your first visit.

I’d like to be able to make tea in my lodge so some small container of fresh milk would be welcome

The place is really a remote place, pure nature, absolute natural wonder. The breakfast was particularly great, and the staff was very obliging. My wife and I kayaked on Lake Kivu. It was a remarkable experience. We will definitely go back there, and we honestly recommend the place 100%.

Internet cable got burned, so we did not have access to internet during our stay. We would have loved to be informed of this before we arrived so we could prepare an alternative mean to connect with friends and family while there. However, this did not stop us from having a wonderful stay. We will definitely go back there, and we honestly recommend the place 100%.

Umutuzo Lodge is a very special place. My friends and I only stayed for two nights, but I am already planning my return. The views over Lake Kivu are spectacular, the food was delicious, and the whole atmosphere felt much more like being welcomed into a family than simply staying at a hotel. Every member of staff was warm, kind and genuinely helpful. Chef Vadaste cooked beautifully, and Philippe, the owner, was very involved in the day-to-day running of the lodge. He had supper with us each evening, which made the stay feel very personal. Eric, the team manager, was also fantastic: fun, helpful and generous with his time. He accompanied us to Monkey Island, where we saw vervet monkeys, and on the hike up Napoleon Island, both of which were real highlights. Bogisi, Philippe’s dog and Head of Security, also deserves a special mention. He is brilliant.

Only that we could not stay longer.

Sehr nettes Team, sehr leckeres Essen und tolle Ausflugmöglichkeiten, die vom Team der Umutuzo Loge kurzfristig und individuell organisiert werden. Die Unterkünfte sind sehr schön mit traumhaftem Blick über den Kivu See.