Santorini Village - Hotel Boutique

Hi

I recommend you consider looking at all reviews. I had booked 2 rooms for 4 guest for 2 nights. After showing up to the nasty hotel Vanessa the lady that greads you advised their was only 1 room available. I tried getting my full refund from expedia but management at that hotel lied and said they had offered me 2 better rooms for the same price to avoid me getting my full refund. They are liars, unethical, and unprofessional. The ratings on Santorini Village is horrible. Customers service is terrible, the pools are dirty, when you show up you will regret staying here. Please boycott Santorini Village.

We where left to care for ourselves. we where the only ones at the property at a time and the light went of because of a storm try finding someone to check the switches for the light and no one was to be found we where there about 4hrs with no light. Also the pool even though we got in it the pump wasn’t working to clean the water. This was basically serve yourself kinda place. If I had any questions there was no one to answer them. Whoever owns this place should care for it and hire staff and stop stealing peoples money for something that is nothing like the pictures. Because the property doesn’t provide refund if cancel. They still charge for the first night.

It was really dirty and uncomfortable, our bedsheets were stained and had bugs in them, the bathroom was not working properly and there were lizards in the room. The pool was very dirty as well. We left only an hour after arriving because we didn’t feel comfortable and we asked for a refund but didn’t get it.

very helpful and kind

Visiting the homeland with my family we decided to stay at Santorini given the proximity to the popular local beaches and restaurants as well as short drive to La Libertad. Santorini has all the basic amenities and Alex the grounds keeper was a wealth of knowledge and hospitality making our 4 nights stay a delight. My only concern was the lack of flexibility offered by the kitchen staff who only served breakfast between 8-9am, no before or after, which cause me to go without breakfasts 1 of the days there since I was 10min late returning from my morning run. Still Alex was amazing and offered me a cup of coffee to help me out on the missed breakfast

DO NOT book this place unless you are showing up within their check in hours. I had messaged Santorini through Expedia & WhatsApp a few days prior to check in to inform them we would be showing up at 11pm to ensure someone would be there to check us in. No response. Our Uber driver brings us there and had to help us unlock the gates as no one there, property completely dark. There was a nice woman staying at the property long term who said it’s a very loose show they are running. She shouted for the groundskeeper for us, no one around. So we tried a door and the first door we tried was open and seemed to be clean so between us and the woman, we decided we would just go to sleep there because it was late and would just deal with it in the morning. ABRUPTLY at 3am, there is a bang on the door, the groundskeeper had finally woken up and was yelling at us that we had no right and we are intruding and he was going to call the cops on us. I was trying to explain to him we had a reservation but he was not listening to me. Eventually after 10 minutes, he said we will discuss it in the am. At 6am, another bang on the door. So we go speak with him, he finally accepted we had a reservation and let us stay? I tried reaching out to Expedia for a refund and long behold, they couldn’t get a hold of the property (because they don’t respond). SUM UP - place has potential, no management present, unorganized loose process, OH and they tell you no breakfast incl when it is. WOULD NOT RECOMMEND.

La señora que recibe a los huéspedes es sumamente pesada e ignorante no debería estar en ese puesto, no dan ganas de volver a ese lugar .

pool very dirty and filthy…..

Have walk to beach not beach front Friendly staff Breakfast Included ,they say it's not So I don't wanna game they are playing Spacious Clean and neat