Rixos Premium Qetaifan Island North

The staff are good but there are too few of them. The hotel needs to create more activities and events and pay more attention to the guest experience.

The value for money is poor. The staff is fewer than expected, which affects the quality of service. All-inclusive stays are limited and subject to conditions. All activities close at sunset, meaning they end when the weather improves and becomes pleasant. The pillows have an unpleasant smell. The buffet is mainly Turkish cuisine. I will not stay at this hotel again in the future because it was not a good experience.

جيدا بخصوص الامكانيات الجيده و الاقامه و مكان اغرفه

تجربة مخيبة للآمال ولا تليق باسم الفندق. تم تأخيرنا في تسجيل الدخول ولم نستلم الغرفة إلا الساعة 4:30 عصراً بعد تعب وطول انتظار، مما أفسد علينا مخطط اليوم الأول والاستمتاع بالألعاب والأنشطة. وفي اليوم التالي أجبرونا على تسجيل الخروج الساعة 1:00 ظهراً! التعويض الذي قدموه (وجبة غداء) كان غير عادل تماماً ولا يعوض وقت الإجازة الثمين الذي ضاع بسبب سوء التنظيم. الإدارة بحاجة لإعادة نظر في احترام وقت النزلاء."

المكان جميل وشرح وكبير جدا الفندق عائلي

لا شي

We arrived around noon for a 3 pm check‑in, and while the process was delayed due to the holiday rush, the staff took our luggage, completed payment formalities, and even offered a complimentary lunch so we could start exploring. The resort’s pool scene is a standout: three pools thoughtfully suited to different age groups. Our kids practically lived there—swimming before and after check‑in and right up to the 6 pm closing. Lunch and dinner at Turquoise were both tasty with plenty of variety. The restaurant was overwhelmed at peak times and seating felt a bit chaotic—likely because there are multiple entrances—yet the team stayed calm, kind, and proactive in finding us a table and replenishing dishes as quickly as possible. Day two was dedicated to the water park, which was the highlight. We were there from 11 am to 6 pm and had a blast. A few tips: arrive early to grab a shaded spot or consider booking a cabana, wear Aquafit water shoes because the ground gets hot, and don’t worry about food pricing—the options inside the park were reasonably priced. Checking out before heading to the water park made leaving later much easier. Overall, even with holiday crowds and a slightly delayed room allocation, the resort delivered a fun, family‑friendly experience thanks to varied pools, a well‑run water park, good food, and especially the consistently courteous staff. We’d return—just aiming for an earlier arrival and shade strategy on busy days.

The water park should be equipped with more shade options—in fact, all areas should have adequate shade coverage.

The hotel was very beautiful. They gave us check-in at 11:30 instead of 3:00, which we really appreciated. The room was spacious and the view was also lovely. The cleanliness was excellent, and the service was fast overall. The food was good overall, but I personally liked the breakfast the most. There were many varieties to suit all tastes. One thing is that there’s a bit of distance between the hotel pool and Meryal Waterpark. It would be better if there was always a golf cart available because the walk is long, especially in the hot weather. Also, it would be nice if the pool bar and food truck had more and better options available. The kids club was great — the girls enjoyed it a lot

الغرف و القريه و الشواطئ المائيه الخدمه بصفه عامه ممتازه جدا

The rooms, the swimming pool, the restaurant were amazing

The crowd, we received our room 1h late and a big waiting line on the waterpark. Better not to visit on official holidays.

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