Holiday Inn Express & Suites - Omaha - 120th and Maple by IHG

This hotel was a literal life saver. After a long 9 hour drive, the first hotel was not a safe area, and we needed to get a place to sleep quickly. Breakfast both mornings were so yummy!

Only negative was the pool was closed for repairs.

Better cleaning

My family has stayed here since the hotel was new, and unfortunately, things have gone downhill as they tend to do. When new, this hotel was fantastic, easily 5 out of 5 stars. Now, I struggle to give it 2.5 out of 5 stars. The pool (one of the main draws for a family with 4 kids) was broken through our entire 5-day stay. No one even appeared to be working to fix it. The elevator did a little "dance" on the third floor before opening the doors, and it scared my kids enough that they took the stairs for the entire rest of the week, even after the elevator's up and down shaking went away on the second or day. Not sure if it was by chance or from maintenance. The breakfast was the same items...every....single...day. No variety whatsoever. I'd never seen this at a hotel breakfast before. Even the signature cinammon rolls were dry and unenjoyable. The best part of breakfast was the automated pancake maker. The mattresses in our room were very comfortable, but finding stray hairs from previous visitors in the freshly made beds and shower was off-putting. The thermostat wouldn't keep the A/C going consistently and would shut itself off at least twice a day and would have to be manually restarted. The housekeeping staff were friendly/great and would turn down the beds, empty trash, and restock towels daily, which I haven't seen offered at other mid-range hotels in years. Most of the front staff were also great. We loved staying here in the past, but we won't be staying again.

The beds were comfortable and the room was set up nicely. The hotel needs a little upkeep though. The room was very humid and moist, despite the AC being set at 65. The bathroom fan didn’t work at all. The light on the elevator button only worked occasionally so it was hard to tell if the elevator was coming or not.

Extremely clean, amazing breakfast options!! Only area for improvement would be the wifi signal. Not horrible but could be better. If i went back to Omaha i would definitely stay again!!

Very comfy beds and nice property

Doesn’t have a hot tub

We had a great time at the hotel the swimming pool was fun to breakfast was delicious overall everything was excellent thanks

I would definitely stay here again.